Our original roof was at it end of life and in need of replacing. There are several roofing companies working in our neighbourhood any given day so we solicited several quotes to consider our options. Most of the quotes were done on a hand written one sheet, didnt identify materials or brands, and conveniently didnt identify what were options.
When I asked Cherry & Hoyle for a quote they insisted on competing a proper evaluation of my roof first and then provided a comprehensive quote identifying exactly what was included and only what we needed, not trying to upswell us bells and whistles.
Their quote was detailed and informative, and very reasonable.
When it came time for the work to be done the crew delivered exactly as it was sold to us. They kept me informed of progress, kept our property clean and organized and took pride in doing an exceptional job. Even when sealing the edges of the flat roof they didnt have colour matching silicone so a temporary solution was used and 2 days later they returned and completed the job with an exact colour match. Most other vendors would have just used a clear product and moved on, not the C&H team, they took the same pride in their work as I do as the homeowner.
Even the follow up after the work was completed has been tremendous.
Im confident we have a roof that will not only provide years of protection for our home but also look fantastic for many years to come.
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- Company Response
Thank you very much for this fantastic review! It's always a pleasure working with great clients and grateful for your detailed review of our services. With a third generation company, I was taught professionalism and to provide an estimate that reflects that in our estimates. It definitely sets a tone on how we conduct ourselves and I feel the details are the most important, so the client can clearly understand what they are getting without and any surprises through out the job or at the end of the job... for us, it's all about building positive relationships that are long lasting. Honesty and being professional has gotten us where we are and it clearly shows in our services from start to finish.
Thank you Larry, it has been an absolute pleasure working together and we are very proud of building a working relationship with you . Seeing your review has made us very proud, we strive to offer a high quality service that make us stand out from other service companies.
Please keep in touch as this was a great experience for both of us!
David & Sierra