The Chesterfield Shop Ltd

Furniture
Toronto ON M3H 2W1
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HomeStars  >  Furniture in Concord  >  The Chesterfield Shop Ltd  >  Leather sectional -worst furniture experience ever!!!
M.C. in Mississauga
M.C. in Mississauga
3 reviews Mississauga, ON
0/10

Leather sectional -worst furniture experience ever!!!

Urgh...I should have read the reviews before we went there to purchase our sectional. Their furniture is such nice quality but the odds are against you that you will get your purchase on-time and hassle-free. We got a floor model so the stock wasn't an issue. HOWEVER, the delivery was absolutely terrible. It took almost an hour to get it in the house. The delivery guys were miserable and inept with the attitude you get from teenage boys (even though they were grown men). They started complaining it was going to be a tight fit as soon as they realized it was a basement move. But we our doors open double wide and the path is straight down the stairs (no curves) - plenty of space. We've had exercise equipment, freezers, furniture delivered down to the basement quickly and easily. But these 2 guys took over an hour to figure it out and still haven't finished the job. They wasted a bunch of time walking around the house so when they actually started to move the furniture in they were already "behind schedule" so they couldn't finish the whole job. I've called to complain but still have not heard back. TERRIBLE CUSTOMER SERVICE and FOLLOW UP!!! I DO NOT RECOMMEND ANYONE GOING THERE. Save yourself the heartache and aggravation.

Approximate cost of services:
$2,000.00
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