The entire process for purchasing our new sofa was very smooth, and we appreciated that no one was pressuring us to make any decisions in the couple times we went to the store. We had our custom sofa delivered by the promised time and the product is flawless.
Our only concern is that when scheduling the delivery, both my partner and I gave our phone numbers (which we never do) and right away we started getting strange texts and fake calls from the CRA, etc. etc.
We suspect that your order entry or scheduling systems have been compromised, and that you may have malware in your IT systems.
It is too much of a coincidence to discount that possibility.