Is this your business? Receive leads and respond to reviews. Claiming is easy and free. Claim this business

City Home Granite Depot Inc.

Countertops
Toronto ON M8W 2T7
Write a Review
Write a Review

Recommended Professionals

96%(41 reviews)
82%(3 reviews)
94%(58 reviews)
96%(41 reviews)
82%(3 reviews)
94%(58 reviews)
HomeStars
Countertops
City Home Granite Depot Inc.
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

75%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for City Home Granite Depot Inc.

Average customer rating:
9 10 (38 reviews)

Sort by

Cathy
Cathy
6 reviews Etobicoke, ON
2/10

White Quartz Countertop

Excellent customer service, wonderful staff, good workmanship, organized, punctual. However in the end a client wants to receive a product of quality that is none defective. I received my white quartz countertop with 3 major ink looking like marks in very visable location by the sink, they stand out like a sore thumb, everyone notices them, there is no way of covering it up because of the location and quartz cant be fixed. They said nothing can be done, and warrenty only covers stains/inperfections that are a dime size or bigger (yes you heard me right, dime size) I checked many companies warrenties and they are very similar. My advice is, you ask to see the actual stone prior to it being cut for you and check every single inch for any damage, stains, inconsistencies, especially if it is a solid colour quartz (Imprefections in colourful granite you cannot see) Do not (as most people do) pick your stone from a sample and companies will assure you that it will look like this with natural variences only. What I recieved is not a natural varience, the stone is defective due to a poor manufacturing process. I am very dissapointed that they delivered the product to my home, especially since I picked a more expensive stone to get highest quality, and paid one third more. I am very dissapionted, I did not expect that this kind of defective stone to be delivered to my home and no solution was offered to me by City Home Granite that could fix the problem and if not they should have offered to replace it. Instead I got "this is just the way it is". Very disappointed.

Approximate cost of services:
$3,150.00
Was this review helpful?
Pat from Etobicoke
Pat from Etobicoke
1 review Etobicoke, ON
10/10

Fantastic service!

.We would like to express our deep appreciation to City Home Granite Depot for the excellent job done on the quartz countertops for our kitchen. They took extra time to make the seams are hidden and so tight they are unnoticeable. They did an outstanding job installing and did a great job cleaning up. The countertops turned out beautiful and really enhances the look. The team was professional, knowledgeable and friendly. We are extremely satisfied and highly recommend calling them for any countertop needs.

Approximate cost of services:
$3,500.00
Was this review helpful?
Sandy from Scarborough
Sandy from Scarborough
1 review Scarborough, ON
10/10

Kitchen Countertop

I got their name from my contractor. They have big and nice showroom and price very competitively with excellent customer service and fast installation service.
By far the most professional company have dealt with. I would like to say a big thanks to all the staffs at City Home Granite Depot for all their help and advice, my quartz countertop looks classy and elegant.

Approximate cost of services:
$2,800.00
1 of 1 people found this review helpful.
Was this review helpful?
Shone from Toronto
Shone from Toronto
8 reviews York, ON
10/10

New Breakfast Bar

Cathy helped us find a beautiful granite to compliment our existing kitchen counter for our new breakfast bar. We had a tricky template and they cut it exactly as requested and had it ready right on time! Highly recommended! Cathy is terrific!

Approximate cost of services:
$1,000.00
2 of 2 people found this review helpful.
Was this review helpful?
Barry from Old Toronto
Barry from Old Toronto
1 review Old Toronto, ON
10/10

Happy Customer

I wanted to take a moment thank you guys for a job well done. Dennis, Paul and Joe just finished the installation and they look terrific. My wife and I could not be happier. They were very professional and courteous. Thanks you again!

Approximate cost of services:
$3,500.00
1 of 1 people found this review helpful.
Was this review helpful?
Alexandra B in Etobicoke
Alexandra B in Etobicoke
5 reviews Toronto, ON
10/10

Kitchen and island granite counter

In short - fantastic experience, great work, good price. Cathy and the team at City Home were fabulous to work with: During the initial enquiry - they were very responsive and patient (I had originally started discussion in 2010 but did not end up doing anything until 2012...and surprisingly they still had my inquiry on file). The actual installation - we could not have been more pleased. We have custom cabinetry and a very odd shaped island (hence the high cost for just a litle bit of granite - and the reason why Ikea pricing worked out to almost $8000). Cathy advised on how to maximize the use of the granite - but even more important for our discerning design/finishing requirements - they paid attention to the grain of the granite and trying to keep the look consistent/even throughout. Cathy took detailed measurements, advised on the removal of the existing tile counter tops, discussed any additional buildup/work required before they put in the new tops. The removal and installation crews were great, cleaned up well and workmanship was excellent. They also installed the under-mount sink we bought through them and we are very happy. Thanks again for the great work!

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Louie  in Richmond hill
Louie in Richmond hill
4 reviews Richmond Hill, ON
10/10

Kitchen Counter

New counter tops in our kitchen! Cuty Home Granite was all around good to work with. We visited their showroom and actually liked a particular slab of granite from there right away. We still looked at several other companies, researched them, as well, including checking their complaint history with the HS. They were competitively and fairly priced. Very professional. Slabs of granite were beautiful, as well as their showroom. Very pleased with the company and installers were wonderful. Took the time to do things right. Would recommend this company to others!

Approximate cost of services:
$3,500.00
2 of 2 people found this review helpful.
Was this review helpful?
Derek   in East york
Derek in East york
2 reviews East York, ON
10/10

Derek

City home granite depot created my dream kitchen. They are very professional and knowledgeable. They gave me great price for granite countertop and installed my kitchen beautifully within a week! I am 100% satisfied with their great job!!! I would highly recommend this company to anyone looking to have this done.
Excellent!

Approximate cost of services:
$0.00
2 of 2 people found this review helpful.
Was this review helpful?
rick in Toronto
rick in Toronto
1 review Toronto, ON
10/10

A BIG THUMBS UP!!

We just had our kitchen counter quartz project finished this past Wednesday. We absolutely love it. You certainly have top-notch guys working for you. You listened to what we wanted and gave us additional ideas; and it turned out just as we planned. They have most commonly manufacture quartz known as Silestone, Haysonstone, Caesarstone, Radianz, Zodiaq, and Hanstone. Their team did a great job for us. Their prices were very reasonable (we choose Haysonstone brand). The work was top quality plus everyone was professional and friendly. Our house looks like a million buck with the new quartz. Thanks again for the great job!

Approximate cost of services:
$0.00
2 of 2 people found this review helpful.
Was this review helpful?
Mary in Milton
Mary in Milton
1 review MILTON, ON
10/10

Great deal on quartz countertops.

Several quotes and estimates from different places were over our budget. City Home Granite Depot is able to do the same work (same material - we picked quartz) at a fraction of the price. The work was super professional and very quickly done in about 4 days. These guys do a great job and are superb and masterful craftsmen. I would not hesitate to use them again and would 100% recommend them to a friend.

Approximate cost of services:
$3,500.00
3 of 3 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business

More about City Home Granite Depot Inc.

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Countertops pros in Long Branch?