Copacetic Woodwork & Design

Kitchen & Bathroom - Cabinets & Design
Scaarborough ON M1L 1M9
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Sheilah in Toronto
Sheilah in Toronto
6 reviews East York, ON
8/10

Kitchen Cabinets

Copacetic was given the job of building some kitchen cabinets for me with doors that matched a Victorian Sideboard I own. They had seen the sideboard and said they could do it but it seems there was a misunderstanding because what I was offered as far as the moulding was concerned was not close. It took a lot of back and forth but in the end, the match was very very close. There were some problems with the stain but Copecetic has fixed the 2 most obvious issues there which included replacing one door entirely.

Approximate cost of services:
$14,000.00
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Company Response

Sorry Sheilah, I had no idea you were not thrilled with our work. We were working for your contractor as our client and not directly for you. We followed his instruction to a "T". He has given us rave reviews. He also said you were very pleased and has returned with other work. To be frank I personally was very proud of the antique-ing we did to resemble your older door. I worked with your contractor [our client] to make it work with custom mixed stain, spray toning and many samples before we got to one that was approved. Your contractor has said it was the best kitchen work he has ever installed so I am at a loss as to why you would give us such a poor rating.

Previous versions of this review:

Sheilah in Toronto
Sheilah in Toronto
6 reviews East York, ON
4/10

Kitchen Cabinets

Copacetic was given the job of building some kitchen cabinets for me with doors that matched a Victorian Sideboard I own. They had seen the sideboard and said they could do it but then kept pushing me to accept something far inferior. I kept refusing but finally accepted what I felt was as close as they would get- and had to paid additional money for it, even though I was not asking for anything new or different.
In the end, the match was very very close but it would not have been if I had not kept pushing. And the stain on the doors was badly done with smudge marks and drips.
They do beautiful work but it is not worth the hassle.

Approximate cost of services:
$14,000.00