We needed a brand new air conditioner this summer in our new construction home that previously did not have AC installed. After receiving a wide range of quotes from many different companies, we ultimately went with Cozy World who had one of the best prices, knowledgeable sales rep and good reputation. The sales rep (Robert?) was extremely knowledgeable, honest and responsive. He very thoroughly explained the many different options and helped us come up with a choice that we were happy with for our budget. We did experience an issue after the first day of installation, but the original installer promptly returned the next day and took care of the problem. The rest of the summer everything was flawless. If I had to give one negative, we were hoping our unit was going to be a bit quieter since we got an upgraded Lennox Elite model for that very reason, but it does seem quieter than some of our neighbours units etc so no major complaints.
- Company Response
Thank you very much for taking time to write the review.