D'angelo & Sons

Siding
ON L9W 4V5
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Siding
D'angelo & Sons
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77%

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Reviews by rating (past 12 months)

Reviews for D'angelo & Sons

Average customer rating:
8 10 (425 reviews)

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Peter Jacques from Cambridge
Peter Jacques from Cambridge
1 review Cambridge, ON
10/10

New Roof

I hired D'Angelo and Sons to remove my old roof and install a new roof.

The crew showed up on time and worked hard. The first break they took was after 2:00 PM. Dedicated crew! The crew was friendly and did an excellent job cleaning up after the job was completed.

Jay was the project manager for my roof. Jay did the metal flashing and eaves trough work. Jay is professional and polite.

There were a couple of incidents that needed some attention after the job was completed. Between Jay and Aaron everything was looked after quickly and reasonably.

I would recommend this company to my friends and my family.

Thank you D'Angelo & Sons.

Approximate cost of services:
$5,800.00
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Company Response

The Dangelo and Sons crew had a great positive experience performing this new roof install. The crew were so impressed with the kindness of this client. Dangelo and Sons higly values the feedback we receive from all our clients. We try to be as expedient as professionally possible with any add ons or "incidents" that may arise. This generously kind observation has not been overlooked. Again thank you Peter for taking the time in your busy schedule to write such a positive review that exemplifies Dangelo and Son's higher standards in the industry. This review helps us carry along in providing the best in higher standards. Thank you!

Joyce & Don Scruton from Ancaster
Joyce & Don Scruton from Ancaster
1 review Ancaster, ON
10/10

roof

Rain pelted down and we found that our roofwas leaking. A friend recomended 2 roofing companies. Both firms came promptly, but Dangelo ansered all our questions. They covered our leaking roof and were on the job in 2 days. The crew removed the old shingles, installed the new roof and cleaned the who property. The job was completed within 2 days. Then there was a great follow-up with specilists inspecting the work. Even now, (7-8 months later), the Dangelo crew is making sure that this fierce winter hasn't created any problems.

Approximate cost of services:
$10,000.00
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Company Response

We at Dangelo and Sons are incredibly grateful for the kind business given to us by this client. We are always seeking ways to improve our customer relations along with the job performed. Dangelo and Sons absolutely values our clients input. We try to provide expedient follow up on all our jobs and as per this client Dangelo and Sons did just that! Great! We are glad that the client is completely happy and satisfied with our work performed. We are always providing ongoing training to our crews for full customer satisfaction. Again we are grateful to this client for their kind review. This client was an absolute delight to do work for and our crew had a positive experience. It always helps when the client is incredibly kind as this client was! Thank you Joyce and Don!

Thomas in Oakville
Thomas in Oakville
3 reviews Oakville, ON
0/10

Eaves trough repair

This company's sales person promises you to solve your problem but later when the work is done dissatisfactory the owners (senior and junior) do not take responsibility for their company's poor performance. Save your time and money and keep looking!

March, 17 2014
...review continued to your response:
Dear D'Angelo and Sons, thank you for your response, but your effort to communicate on a friendly base with me comes too late. It very much surprised me to hear that you put a bandaid solution on my house. I would have appreciated some communication from you before you "bandaid" my eaves trough. By the way I paid for what ever you did because you did not return my deposit, remember! Communication with your company was very difficult especially once the owner and his father got involved. Again, some communication from you side with suggestions would have helped the situation, but you just cornered me on the phone to agree to replace the whole eaves trough, because the section repair was unsuccessful. Now I need try and find another company to remove your bandaid and at the same time replace the whole eaves trough, maybe even re-shingle the whole roof. Sounds like a nice job. Sorry, but it will not be D'Angelo and Sons doing it, too bad! Have a nice day.
March 18th 2014
...re your response Mar 18/2014
First, nowhere in my review did I say that re-shingling would be related to your work that you have done. Roofs require new shingles once the old ones are worn out. You should in fact know that. Second, the section you replaced is now even dripping more than before. And again, you should have reached out to me for discussions before doing anything. With your responses now you only try to "bandaid" your reputation. Third, FYI, my deposit was in fact 20% and not just 10% as you mentioned. Lastly, no need to explain to other companies anything. I will show them the video that I made during rain showers which shows perfectly what is wrong with the eaves trough (same video that I had provided your sales rep via email) and they will understand what they need to do before they start.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Fix my eaves trough as it was discussed and promised at the rate it was quoted. And if it was not possible to be done as quoted communicate to the owner before even starting to do the work.
Any advice to offer fellow homeowners facing a similar project?
Pick another company.
3 of 3 people found this review helpful.
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Company Response

We at Dangelo and Sons want to thank the client for bringing this concern to our attention. We value all our reviews as a learning experience going forward. If the work peformed has not met our higher standards as per the comments we encourage all our clients to respond to us as soon as they can at their earliest convenience. There were apparent challenges on our part that were experienced by the client. We have reviewed the response and have followed up with our customer service relation as per this job. As can be seen by the incredibly encouraging bulk of positive client responses, we always seek to go forward and provide higher standards from our crew and all those involved with the completion of the job. Along with the mechanics of the job performed and concerns we at Dangelo and Sons absolutely welcome your feedback and the feedback from all our highly valued clients.

Sharon and Jack Mills from Hamilton
Sharon and Jack Mills from Hamilton
5 reviews Hamilton, ON
10/10

Eavestrough

We had our eavestrough replaced in September of this year, and included leaf guards. The workmanship was efficient and well-done. Everything committed was completed in one day, and we were very satisfied with the work and the customer service. Two of our neighbours engaged the same company after our work was done. This was one of the few companies who even bothered to call us back and to come within a few days for an estimate. Frank was knowledgeable and helpful and spent time explaining work to be done and helping us with colours. Now that the rainy season is upon us, and the leaves are falling, we especially appreciate that there is no need to clean troughs and the water is actually draining where it should without overflowing. We had Jake, Tyler and Travis doing the work and they did a terrific job, quick and pleasant to have around. I would definitely use this company again and would not hesitate to recommend them. Oh yes....we even got a rain barrel!

Approximate cost of services:
$5,000.00
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Company Response

Thank you so very much Mr. and Mrs. Mills. It was our pleasure and we are happy that you are so pleased. If we can help in the future, we look forward to serving you again. Take care!!

JP from Burlington
JP from Burlington
1 review Burlington, ON
6/10

eavestrough

Eavestrough was replaced by D'Angelo and Sons 2 1/2 years ago and we had an issue. The company responded to our issue and came out to fix the problem. Besides the original issue, we were very satisfied with the company;s work. The workers were nice, did the job quick and left little mess. We are also satisfied that the company came by to fix the problem.

Review has 1 previous version
Approximate cost of services:
$1,800.00
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Company Response

We at D'Angelo and Sons are very concerned about the issues and experience that this homeowner had with us as this is not how our company does business. We invite the author of this review to contact us pertaining to this review and naturally, as a company who prides ourselves in our quality, we will happily cover the full cost of your receipted repairs.

Brian from Guelph
Brian from Guelph
2 reviews Guelph, ON
10/10

New Roof

Our roof was really bad and had started leaking. After getting a few quotes we went with D'Angelo and Sons since they had just finished a roof nearby that looked great. Their quote was reasonable and they came out as quick as they could and finished the entire roof in a day, including adding extra vents. The crew were all super friendly and they cleaned so well when they were done I was amazed at how my deck looked. All around I'm very impressed with this company and would highly recommend/use again.

Approximate cost of services:
$5,500.00
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Company Response

Many thanks for your review and we are proud and happy that you are a satisfied client.

Pat from Hamilton
Pat from Hamilton
2 reviews Hamilton, ON
10/10

Replacing fascia

D'Angelo provided a quick and reasonable quote to replace a section of fascia that had blown off the peak of my roof during a winter storm. The work was scheduled to occur in a couple of days, the crew showed up as promised, and the team was courteous and professional. This was just a little job, but D'Angelo & Sons treated it as if it were a major one. I will definitely recommend this company to my friends, and use them again if needed!

Approximate cost of services:
$350.00
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Company Response

Thank you very much for your time in reviewing our company. We take great pride in our work and our team members and are happy that it is seen by our clients.

Adam from Brantford
Adam from Brantford
1 review Brantford, ON
10/10

Eaves Troughs

Excellent experience. They called right away, attended for the quote exactly when they said and completed the job the following week. They were professional, fast and they did a great job! Very happy with the experience.
cheers

Approximate cost of services:
$1,100.00
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Ashley from Stoney Creek
Ashley from Stoney Creek
1 review Stoney Creek, ON
10/10

New Roof and Eavestroughs

My husband and I recently had our roof and eavestroughs replaced by D'Angelo's and Sons. Before deciding on this company, we went had 10+ companies come out to quote us for our roof. We really wanted someone trust worthy with a lot of experience since we were replacing the entire roofing system. Their price was comparable to others. On installation day, the roofers were prompt and worked hard all day. They were very polite and took the time to answer all of our million questions. They also took the time to go over our contract before they started the job, so we were all on the same page. The roof and eave's were done in 2 days and it looks perfect. We had such a good experience with them and would recommend them to anyone who is looking for a high quality roofing system.

Thanks sooo much!

Ashley and Calvin

Approximate cost of services:
$11,000.00
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Company Response

Ashley & Calvin,

Thank you for such a wonderful Review! We are very glad that our Roofing Crew took such good care of you!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about D'angelo & Sons

More than 30 years ago, John D’Angelo started his company out of the back of his truck. To support his growing family, John specialized in aluminum work, and later expanded to include siding installation. With the help of his sons, now fully grown, John has expanded to offer a full ...
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