I request 2 maple trees in the front of my house to be trimmed. I contacted Davey Tree Service and spoke with David. He came by and gave me a estimate. He gave me a date that he would come by and trim the tree. On the day that he was suppose to come he called and said that his truck broke down and that he would call me when they will come by next. It had been over 1 month and I started to look for someone else to do the job. Then 2 weeks ago Thursday, he came by without notice and trimmed the trees. They made a mess. I called the company back again the next day and spoke with David. He apologized that he didn't call. I told him I was very unhappy with the way it was trimmed and did he supervise the job. He said NO. That he would go look at it. He called me this past Tuesday and said I can see why you were unhappy. It was uneven. Said he will send a crew out again to have them fix the unbalance. Well, I see that it is still unbalanced and the esthetics of the trees are ruined. I will not recommend this company to touch my trees ever again. They ruined the trees. I have not paid they yet.
- Approximate cost of services:
- $400.00
- Company Response
Thank you for taking the time to post a review, however I am a bit concerned as to the contact name you have provided, as we do not have a David at our office. If you could please contact the office at 604-294-2084, to clarify some details to ensure it was Davey Tree who performed the work on your property and we would be happy to address your concerns. Thank you.
- Management