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DC Roofing

Roofing
Surrey BC V4N 1B4
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52%

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Reviews for DC Roofing

Average customer rating:
9.4 10 (33 reviews)

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Sarah in Lower Mainland, BC
Sarah in Lower Mainland, BC
4 reviews Delta, BC
4/10

roof

Was very happy with the roof and thee product is excellent. Service was great but after install we notice a bulge of water behind the dry wall in one of our rooms. The had forgotten to put back the down pipe. It caused damage to our ceiling. We called them, and they sent out 2 employees to check. At that time they assured us that they would waive the balance of $1200 as compensation and we would repair ourselves. After 2 years with not phone calls or letters we had trouble with them through their new accounts people to pay this. We did pay it when we found out! We still have the damage. It was a very
stressful time and we were very upset about this. Still are. However, product is amazing.
BTW. The roof was rotting but we did not ask you to cover it. The roof you did was & is excellent
Also there was NO COURT ACTION. Please check your records DC Roofing. The notification we received was one horrible cell phone message, called back immediately and paid immediately, in the form of credit bureau.
ALSO, AS ABOVE, THERE WERE NO LETTERS OR PHONE MESSAGES OR ANY COMMUNICATIONS TO IGNORE. We are not the type of people to just ignore an issue like this if we had been contacted, nor leave it undone for a mere $1200.

Approximate cost of services:
$15,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

I do not have a last name but as I remember it the owner of this house wanted us to roof over a rotted building. We persuaded them to let us rebuild it properly. I am a little unclear about the damage as the project manager is no longer with us but the amount owing was about many times what was stated & the owner would not respond to our calls for 2 years until threatened with court action

Ryan Elm in North vancouver
Ryan Elm in North vancouver
3 reviews North Vancouver, BC
10/10

New Roof

Daryl and Chris had a great Team out to my new home purchase and got a new roof installed on time, at the price quoted and did a good job on clean up. 8 months later a leak arose that even I have to admit was not their fault however, they were able to fix it with in 72hrs and still covered it under their warranty! Honest, friendly, they show up on time and stand behind their work. All other roofers are dead to me. Thanks again to DC Roofing of Surrey BC. Ryan

Approximate cost of services:
$11,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Sam Ismail from Surrey
Sam Ismail from Surrey
2 reviews Surrey, BC
6/10

roof of my house

the owner dale very nice guy, I guess he contracts his projects out.
most of the people that worked on my roof were in their late teens, not professionals at least. one area of the roof bubbled I called the owner,he promised me to come and fix it. but didn't I guess overwhelmed with too busy.

Approximate cost of services:
$15,000.00
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Company Response

I first went over to this house & the owner paid someone to come in & do a $50,000 reno with no permits. (Mike homes special.
At DC Roofing's expense we brought in 3 of our own staff to assess the situation .
I hooked up Sam with an engineer to see if we could salvage the butcher job that had been done. After many months of getting permits & repairs( done by another contractor) we reroofed the house & the section that had already been badly roofed.
The bubble being referred to was corrected, as was many, many flashing issues left by the previous contractor so I am not sure what is being referred to here.
Might be referring to his place of business ( had several bubbles in an old, old roof) but it was so poorly designed that I refused to work on it & suggested a roofing consultant. It needed to have some serious drain changes made. Not just a repair! As far as I know the owner has not taken my advise.

Kam  from Richmond
Kam from Richmond
2 reviews Richmond, BC
10/10

Repair

Dale is honest and provide excellent service. I would recommend all my friends and family to use DC Roofing for any project, from replacement to repairs. Thank you Dale again!

Approximate cost of services:
$300.00
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Stuart Loewen from West Vancouver
Stuart Loewen from West Vancouver
1 review West Vancouver, BC
10/10

New Roof

From start to finish Dale and Chris Chomechko and their crew were professional, eager workers and easy to deal with. I just had my 30 yr old cedar shingle roof replaced with a new medium resawn shake roof and its beautiful, leak-free with improved attic ventilation. Their price was competitive and billing straight-up and on the occasional listen-in I could tell the workers were diligent, caring of my house and on the job.

Approximate cost of services:
$23,000.00
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Annette R from Surrey
Annette R from Surrey
6 reviews Surrey, BC
10/10

Cedar Roof installation

DC roofing installed our new cedar roof in spring of 2013. This owner operated company are professional, honest, and easy to work with. The quality of cedar shakes they used is outstanding and the execution of the installation was perfect. The two person roofing team, who installed our roof, were pleasant, professional guys who took pride in the job they did. They were in daily contact with us to ensure that we were pleased with the progress and were able to answer any questions that came up. The roofers showed up and left at the same time each day and were very considerate of our neighbours when parking their vehicles, talking quietly while on the roof, etc. The installation of our roof is perfect with ridge caps and shakes lines that are absolutely dead straight (which was very important to us). The site was cleaned up daily just before the roofers left and the owner came by most days to ensure all was going well with the job. Every person we dealt with within this company was easy to reach, approachable and truly seemed to care about the job that was being done. We were given a completion timeline of up to a week to finish the job (weather could have changed this) and they were finished in 5 days. They started the job the day they had advised us that they would and after completion the owner came by to ensure that all was completed correctly and spoke with us to ensure that we were happy with the work done and wanted to know if we had any question or concerns (which we did not). A great deal of care was taken when they dropped off/picked up the dumpster onto our aggregate driveway as well as when they delivered and stored the cedar shakes and flashing before use. I felt that they treated our home with the care that they would have had it been there own. DC Roofing's pricing was very competitive (we interviewed several companies and obtained quotes prior to choosing this company). We were given references to contact and prior job sites to drive by to check out the quality of their work; which we did. Almost a year later we still have people stopping at our house to find out who installed our roof. I am happy to highly recommend this company and should we have future roofing requirements we will not hesitate to hire them again.

Approximate cost of services:
$22,000.00
What could this company do to improve their services?
Nothing, We did not have any issues that would require them to improve. They were outstanding.
Any advice to offer fellow homeowners facing a similar project?
Do your research and ask questions! Make sure that the company you hire is in good standing with WCB and will have all the proper papers in order prior to starting the job. Check the companies standing with the BBB and ensure that they have resolved any complaints in a proper manner. This is a big job that you will be spending a lot of money on, you want to hire a company that not only stands behind its product but will hopefully still be around in a few years time should there be an issue. The cheapest quote is not necessarily the right one!
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JP from Vancouver
JP from Vancouver
4 reviews Vancouver, BC
10/10

Gutter repair

I was cleaning out my gutters this past weekend and recalled that DC Roofing expertly repaired a leaky corner last spring. They removed all the old caulking and attached a new corner piece. After 6+ months, the gutter corner still looks great. Thanks DC.

Approximate cost of services:
$175.00
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Ken from West Van
Ken from West Van
1 review Vaughan, ON
10/10

new roof

DC Roofing replaced our cedar shingle roof with a new fibreglass/ asphalt roof. Dale gave us a very competitive quote, and the install team completed the job quickly and efficiently. They did an excellent job. We’d had a lot of problems with our roof leaking around the chimneys and skylights, and DC Roofing analyzed the problems, and ensured the new roof would address them. They also recommended a great product to eliminate leaves clogging our built in gutters. We're delighted to report that the new roof looks great and is problem free. We would strongly recommend DC Roofing!

Approximate cost of services:
$16,000.00
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Jeff from Delta
Jeff from Delta
1 review Delta, BC
9/10

new roof

DC Roofing did the roof on my second floor addition. It's about a 2000 sq ft foortprint that they worked on and I was very satisfied with the quaility of the work.
They were efficient, prompt and easy to work with.

Approximate cost of services:
$11,000.00
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Jo-Anne from Surrey
Jo-Anne from Surrey
1 review Surrey, BC
10/10

new roof

I had my home re-roofed by DC and they did an excellent job. They work in a manner that is very quick and efficient. They are also quiet. I have already recommended them to other people.

Approximate cost of services:
$0.00
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