I had a Lennox furnace/AC installation with Delta Systems a few months ago to replace our 22 year old unit, and just got around to leaving a review. The team was absolutely amazing; the best people I have ever dealt. First off, due to Covid, I wanted to limit in-person interaction as much as possible. As such, everything---from checking the configuration of my furnace room, to deciding which units to purchase---was handled/decided over email and video calls with Jordan. Jordan is extremely patient in answering all my questions; she's quick to respond to emails, clear in her explanations, flexible, personable, enthusiastic. The installation went smoothly and was finished within 1 day, and I mostly communicated with the installation team (Jason & Andrew) by phone. Tammy handled the payment and warranties. The whole process was so smooth and transparent, in part due to the excellent communication between the whole team (for example, Jordan passed on my instructions to the installation team, and everything is documented on their online system). The quotes are also reasonable; I have compared a few quotes from other companies before going with Delta. I was quite nervous about getting such a big job done while the pandemic is still going on, but the Delta team made my family and I feel extremely safe. It has been a few months now, and we haven't experienced any issues with the new heater/AC system; it is quiet and comfortable. Highly recommend Delta Air Systems to anyone who might need heater/AC installations.
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- Company Response
Thank you very much for your kind words and we appreciate you taking the time out of your busy schedule to do so! I have forwarded your accolades to our team! We are happy you are satisfied with your system and we hope it brings you many years of comfort!
Delta Air Systems Ltd.