I spoke with Joe over the phone after reviewing and calling duct cleaning companies here on HomeStars and seeing the local "MoneySaver" home service coupon advertising flyers. I was impressed with his level of communication and professionalism over the phone. Josh was the technician who came to our home to do the actual duct cleaning. He was on time, respected our home and our kids (no easy task!), went about his work methodically and professionally. He did an excellent job and left our ductwork very clean! I often ask folks who come into our homes how they like working for their companies ('cause this gives me good insight into how good a job the company does overall - good companies that make sure their employees are happy (either through pay or training) will result in employees that take pride in their work, and ensure that a job is well done). Josh certainly did a great job and this reflects well on him and on the DialOne.
You may see other companies advertising $99 duct cleaning - don't fall into that trap! They WILL upsell you or charge you for extra vents etc. Call DialOne - their quote is their final price and you can rest assured that you won't be scammed for a ridiculous upsells (like furnace replacement etc.) I'm glad I did.
- Company Response
Thank you Micheal..Its nice to see our customers value our efforts and honest work..Thx Joe