An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
I originally spoke to Nancy on March 12th. I was concerned with the cost of the plan. Nancy convinced me that keeping the plan was my best option. The next day it was raining in my kitchen. After calling a couple of plumbers, I remembered I had the plan and called Direct Energy. I was pleased with the service I received on the phone as I was more than upset and the person on the phone tried to get me an appointment for the same day. It wasn't possible but the technician arrived at 8 a.m. the following morning. He was very courteous and explained everything that was happening to me.I was extremely pleased with the service I received and was very happy with the whole experience.
- Approximate cost of services:
- $500.00