An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
The Direct Energy representative I spoke to was professional, personable and efficient. The technician that came to replace the motor in my Air Conditioning Unit was fast and courteous. Great Service all the way!
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