An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
The Direct Energy service person was excellent - He explained the status of my furnace, and was respectful to my house and was very courteous! ! Thank you again. .
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