My rental water heater stopped working on Friday afternoon. I called and they gave an appointment for 9-12 AM the next day (Sat). The technician showed up at 9:30 AM and diagnosed the problem as a faulty fan. He placed the order and told me to call Enercare when the part is received to arrange for installation. In the afternoon of the same day (Sat) at around 3:00 PM I received a call from Enercare that I will receive the part tonight before 7:00 PM and the technician can come on the next day (Sun) from 8-12. The technician showed up at 9:00 AM on Sun, installed the fan, turned on the water heater and I got my hot water flowing again. This is what I call service and it all happened on the weekend. The technician was courteous, knowledgeable and prompt. If you are looking for service this is the company to deal with.
- Approximate cost of services: