1 review East York, ON Joined 2014/04/15

8/10

Heating & Air Conditioning review in East York

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

04/15/2014

It was a furnace issue and it was very cold, I was disappointed that the service technician did not carry the part required. It was an ignition switch, very small, easy to carry a supply of a variety of switches I would think. However, it was ordered, delivered and replaced within an additional 24 hours, can't complain about that. Thank you.

Job Price

Approximate cost of services:: $0.00

0 of 1 people found this review helpful.

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Anne from Cumberland

1 review Orl, ON Joined 2014/04/15

10/10

RWH Service

Orl

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

04/15/2014

I think you are the only service company that lets me talk to a rep. that can do something for me. You never have to transfer me, especially 2 or 3 times!! I know for sure that the tech coming will be professional and well trained. Renting my tank from direct energy is a no stress deal. Direct energy could teach my other service companies how to serve customers. Thank you to the whole team.

Job Price

Approximate cost of services:: $0.00

0 of 1 people found this review helpful.

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Paul from Markham

1 review Markham, ON Joined 2014/04/15

10/10

Furnace

Heating & Air Conditioning review in Markham

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

04/15/2014

The service rep ordered the part and arranged a second appointment the next day. The parts arrived and the service rep who came the next day finished the installation of the replacement part.

Job Price

Approximate cost of services:: $350.00

0 of 1 people found this review helpful.

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Tracy Amaral in East york

3 reviews East York, ON Joined 2012/03/11

10/10

Furnace cleaning & repair

Duct Cleaning review in East York

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

04/15/2014

The first service call I made was for a furnace cleaning. I also mentioned a concern about a “ticking sound” but the technician didn't address that problem. He was there to clean... in and out. I had to request a second service call. Two technicians this time. Very thorough, knowledgable and informative. They ordered a new part and returned to fix the fan motor. It took a little longer but there's no more ticking. Thank you!

Job Price

Approximate cost of services:: $150.00

0 of 1 people found this review helpful.

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Franca from Oakville

1 review Oakville, ON Joined 2014/04/14

10/10

HVAC Service

Heating & Air Conditioning review in Oakville

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

04/14/2014

Bertha was excellent on the phone. She explained my plan & changed it for me for a better one for the same cost. Something the original rep did not do. Shame on you!!!!! The technician was great. Can't remember his name. Wanted your office to acknowledge these people for their fantastic work.

Job Price

Approximate cost of services:: $0.00

0 of 1 people found this review helpful.

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L. G. Derbecker in North york

3 reviews North York, ON Joined 2012/01/27

8/10

new furnace

Heating & Air Conditioning review in North York

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

04/14/2014

The work was not completed because it required a part to be ordered. The part arrived within 12 hours to my door. This was impressive. I am impressed by the excellent quality of the tech support.

Job Price

Approximate cost of services:: $7,000.00

0 of 1 people found this review helpful.

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Denise from Ajax

1 review Etobicoke, ON Joined 2014/04/14

9/10

Hot Water Heater Install

Water Filtration & Purification review in Etobicoke

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

04/14/2014

Hello! The replacement of our water heater went smoothly and the technicians accommodated extra work by placing gas and water pipes in better location. Thank you ! ! ! !

Job Price

Approximate cost of services:: $100.00

0 of 1 people found this review helpful.

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Jules. from Hamilton

1 review Mississauga, ON Joined 2014/04/12

10/10

Furnace

Heating & Air Conditioning review in Mississauga

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

04/12/2014

The repair was not completed on the first visit as the part required was not available. However, the technician who handled the first visit saw to it that I was up and running till the required part came in.

Job Price

Approximate cost of services:: $1,200.00

0 of 1 people found this review helpful.

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Isabel. J. from Mississauga

1 review Mississauga, ON Joined 2014/04/12

8/10

Duct Cleaning

Duct Cleaning review in Mississauga

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

04/12/2014

Overall the experience with both customer service and the service Technician were very good. And yes I will use Direct Energy services and recommend the service to others. Thank you.

Job Price

Approximate cost of services:: $400.00

0 of 1 people found this review helpful.

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Karen from Pickering

1 review Pickering, ON Joined 2014/04/12

9/10

HVAC Services

Heating & Air Conditioning review in Pickering

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

04/12/2014

The technician was very considerate of my home, was prompt and explained to me about proper maintenance of my furnace. ie changing my filter every three months so that the furnace is working at optimal efficiency.

Job Price

Approximate cost of services:: $55.00

0 of 1 people found this review helpful.

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