Dodds Garage Door Systems Inc.

Garage Doors & Hardware
60 Wildcat Rd Toronto ON M6M 3E6
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Write a Review

Frank
Frank
18 reviews Toronto, ON
6/10

Garage Door

We bought a house in mid-August with a older-style spring-based manual door which we replaced with a newer automatic door. We hired Dodds Garage Door Systems Inc. to do this work. The work was completed to our satisfaction with a few hiccups. Although we were initially told the items in the 'attic' of the garage were not an issue we were ultimately charged for their removal ... to our surprise. There was also a lack of communication regarding the placement of the keypad entry and it was ultimately put where we didn't really want it. Otherwise the door, keypad, and remote controls work well.

Approximate cost of services:
$1,600.00
What could this company do to improve their services?
Be clear between sales and final installation on how the area needs to be prepared.
Any advice to offer fellow homeowners facing a similar project?
Be sure to be there when the garage door is installed. We were unable to be which likely resulted in the keypad entry being installed not where we would have liked.
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Company Response

Thank you for the review Frank and we apologise for the "hiccups". We aim for perfection and when we do not quite achieve it we will continue to strive until you the customers are completely satisfied.