Drain Master

Plumbing
Burnaby BC V5A 2H4
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HomeStars
Plumbing
Drain Master
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71%

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Reviews for Drain Master

Average customer rating:
8.4 10 (47 reviews)

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jen from Vancouver
jen from Vancouver
2 reviews Vancouver, BC
10/10

video drain tile inspection

Drain Master came on short notice to provide an inspection on a potential home purchase. The serviceman (Mike) was on time, courteous, knowledgeable, professional and answered all my questions. He took the time to explain everything he was able to see and the potential scenarios for long-term problems, maintenance and prevention.

Approximate cost of services:
$250.00
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erick wong from Delta
erick wong from Delta
1 review Delta, BC
8/10

Replace Water Main Service

Overall the service was great and helpful. The main water line was leaking under the concrete and they suggested to do a trenchless water line replacement service. The job was done in one day and everything was cleaned up and return original condition.

Approximate cost of services:
$2,300.00
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JM Owens from Burnaby
JM Owens from Burnaby
2 reviews Burnaby, BC
8/10

Dripping hot water tank valve

Drain Master was in our complex replacing a water main when I noticed that our hot water tank was dripping. I asked one of the worker's if it was related to the replacement but they said it wasn't. One of the worker's came in and took a quick look and said the seal was cracked and needed replacement. I asked where I could buy one, etc and he said he'd bring one by the next day and do the replacement while he was hooking up the new line. They charged me a nominal cost for the part but nothing for the labour. David Roberts was extremely easy to work with and I appreciate their help!

Approximate cost of services:
$15.00
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Nick in Vancouver
Nick in Vancouver
1 review VANCOUVER, BC
10/10

Garbage Disposal Removal

Brendan showed up right on time; was friendly, polite and got straight to work. Did the job in good time and professionally.
Did exactly what I needed him to do without trying to up-sell.
Would definitely recommend for residential fixes.

Approximate cost of services:
$150.00
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Sue cheung in Vancouver
Sue cheung in Vancouver
2 reviews VANCOUVER, BC
8/10

installed back flow valve on sanitary line

explained to us what they had to do very thoroughly; committed to finishing their job on time; reasonably priced; cleaned up after they finished their job; left no mess behind; running well so far after 6 months; has a 10 yr warranty on parts and labour

Approximate cost of services:
$2,500.00
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Eric in West vancouver
Eric in West vancouver
1 review West Vancouver, BC
3/10

Drain Tile cleaning

I called them for a drain tile cleaning job. The customer service manager seems to be very knowledgable and persuasive, so I gave them the draintile flushing work.

The first day, one guy came in but quickly get his hose tangled inside the drain tile. Someone came in the second day and did some augering to remove the roots that tangled the hose.

They did not clear out all roots but instead billed $1500 for the partial job (two flushing services and augering). The lady who gets my money promised that someone will contact me on how to procede with my cleaning: they never did.

Maybe my job is too small

Approximate cost of services:
$1,500.00
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Dan in Burquitlam
Dan in Burquitlam
1 review Coquitlam, BC

First Review

10/10

Leaky ceiling

Had a leak coming from the basement ceiling. After calling a few places, I settled on Drain Master because they could get in right away and cost less than 1/2 of the other companies.

Ivan came over promptly to take a look. He found a cracked pipe connecting to the toilet shut-off in the bathroom upstairs. He replaced the pipe and valve without charging materials.

He also hung around a little longer to answer some other general plumbing questions we had and offered advice on fixing them.

Great service and half the price of other well known companies.

Approximate cost of services:
$120.00
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