My drain was blocked. These plumbers came and charged me $300 + tax to tell me the blockage was on the city side. They packed up and were gone in under 30min. I'm not used to paying so much money for no work. When I called to discuss my feelings, I was told I should feel lucky that the problem was on the city side or else it would have cost me a lot more. I will not use this company again.
- Approximate cost of services:
- Company Response
Thank you for taking the time to share this feedback with us.
We were glad to be helpful in determining the actual cause of the sewer back up in your basement.
The price to assess your drain was provided to you before our plumber use his equipment. Service was provided as it was discussed and plumber did work and use his equipment to determine cause of the back up and location of the blockage. Recommendations to call city was provided to the customer as main problem appeared to be on a city side.