Had a bad experience with our last plumber so did what I never do: clicked on a Google Ad. Drainworks came out within 2 hours and Armando was out in 45 minutes, doorbell to bill. Both guys were courteous and didn't try and oversell anything, they just did what I asked which, when faced with a backing up drain, is all you want. Thanks Drainworks! Should have gone with you the first time.
- Company Response
Thank you for taking the time to write your review. It is by design that the service you received from Armando was pleasant. The fact that our technicians are full time salary based employees rather than commission-driven temporary employees is why you never feel the pressure of being oversold on work you do not want to do. We may have suggested performing a camera inspection to provide you with a more permanent solution to the problem, but as the homeowner, the decision is yours. This is why all straightforward pricing is presented to you before we begin any work. You are always in control. Thank you again for the review and we look forward to being your first choice next time you have a problem.
-Terry