This is the second time I used Emerald. David was very helpful in identifying what staffing and truck length I would need for the move to ensure it would go as planned. He called a couple of times to confirm all was in place. The movers were respectful and polite. During the move, the elevator went out of service and the workers kept on doing as much preparatory work and moving things one at a time to save on time which was very appreciated. The only unfortunate surprise was that I didn't know there was a minimum number of hours to be charged. When I moved the first time, I didn't recall having to pay the minimum. So when it came time to payment, that was a bit of a disappointment, since I did everything I could to make the move go quickly. This is most likely my own fault since it was so hectic, I just didn't read the details somewhere.
- Approximate cost of services:
- $800.00