Empire Green Lawn Sprinkler

Earlier this year, we had Empire come and quote installation of a sprinkler system. Sean came and drew out a diagram and provided a quote immediately. We have had bad experiences from other sprinkler companies. But Empire is a very professional company. Emails are replied immediately, so you are not left wondering if the company even heard from you. Their communication puts us at ease knowing that they know about the problem and will come to fix it ASAP. This is the best part of their company is their quick response to emails. And we have found them very prompt in fixing any issues or concerns (ie. dropping by to re-adjust sprinklers or re-installing better head for the application area). We also appreciated that we can pay using MasterCard, which helps with budgeting. Recently we used Empire again to install a smaller zone next to the driveway. It was done in a day and we are very happy with their work. This is a great company to use!

Sean is great! Not only professional very knowledgeable.
Was very happy over all from him and his staff.
Thank you Sean.
Had a problem with not enough water with my recent install. I called to speak with Sean they told me that he dosnt do any more.
After 5 attempts to have someone come out he charged me for parts that still didn't fix the problem. When my parts were under warranty. I complained they send him out again, he wanted to charge me for a service call. I told him I just paid for new parts he put in to get the enough water where I planted my plants. Every other section was working but these one. He had no care, found ever excuse. I changed my timer to water every day with a smile on his face. I told him that they will be wasting and costing me more many can he not just put a taller part for the water to come out evenly? He then changed it and still kept my timer on every day that doesn't need it. Shame on them.

Read good reviews so decided to go with this company. Installation was ok but not too satisfied with after sales service. Moreover, head control unit had to be replaced more than once and at times I don't even get replies to my repeated emails. I realize companies get busy but that is no excuse for not replying to existing customer in a prompt manner.

The company is great and professional, they carry top of the line products and I am very happy with their services. I referred them to a friend and the installation they put in is much better than the system I had put in years ago by another company. They have also done adjustments and additions to maximize my coverage. Glad I made the move to empire!

I have been dealing with Empire for 10 years now and there service is wonderful every time. The office is very helpful and always returns my call promptly. I also have landscape lighting and Sean and his crew have done a great job!