Encore Windows & Doors

My mother needed a new front door for her house. Her front door was damaged by heat from the sun hitting the glass storm door. She did not want an expensive door but wanted something that would look good and provide security. A neighbour referred Encore and had Dave come out to the house and provide an estimate. Dave left me a couple of catalogues of various doors and when I contacted him about a few possibilities, he took the time to explain the difference between the various doors and the costs. Dave did not pressure me at all, nor did he try to talk me into an expensive door. He was very understanding, said they would be able to keep the existing storm door and take off and replace the inside wood moulding around the door. When I had asked a major well known home retail corporation for a quote; they had their contractor services contact me and the person who called me never came out to see the house. He google mapped it to see the house online, said I had to get a new storm door and gave me a quote for a plain white door. I was not impressed at all with that. Dave took the time to come out and see the house. He took measurements even tried to see if there were any suppliers who could provide just the door, as opposed to door and frame if possible. We did get the new door and frame, a new lock and hardware and had the existing chain lock re-installed as well. The installer George was fantastic. He was very meticulous, cleaned up any debris and ensured the door fit exactly. He even fixed some previous notched out piece in a wood frame area Left by some work previously done. George arrived exactly as agreed to start working at 7 am and finished working on time without rushing. I am extremely pleased with Encore and the installation and would have no hesitation in recommending Encore Windows and Doors.

The team at Encore was professional and timely from our first interaction. The sales team was knowledgeable and provided great advice to select the best windows for our space. They kept us informed along the way and booked our install as soon as our windows were in. The installers were friendly, clean, and took great care in their work. Were very happy with the finished product and would recommend Encore without hesitation to our friends and family.

I got several quotes from companies for my windows. The prices ranged from $7000 to $27,000. Encore Windows gave me triple-glazed windows , that the other companies were not offering claiming that I didn't need the triple but in so doing exclude me from getting the Canada Homes Grant.

The windows and installation were great. The windows themselves improve the aesthetics of the house.

Encore was a pleasure to work with and deal with. They explained the job and executed on everything they said they would do. Professional service and follow up to make sure everything was done to my satisfaction. I highly recommend them.

What salesperson says is quite different from what installers do.
Windows are ok, despite the fact panes in 2 of 3 windows needed to be replaced due to sweating less then 6 mo after installation. My most grief is with installers - they don't do proper measurements before ordering windows, having to face large gaps (2+ inches) on installation, air and vapour envelope around window rough opening is not done at all, using general indoors screws which would be in contact with elements and using screws going vertical through bottom plate.

People at Encore, from sales to installation, were nice to deal with. Price was reasonable.

Excellent company to work with. David is a pro and walked us through the whole process. Encore's installers were neat, clean, and a pleasure to have in our home. The new windows are great.

Excellent quality and service. Delivered and installed on time as promised. Impressed with follow up and attention to customer satisfaction. A company that stands above the rest with merit!

I had a serious leak into my home whenever it was a windy storm. Several contractors failed to diagnose how the water was getting into the basement. Michael from Encore pulled aside the moulding on the patio door to confidently confirm that water was coming in through the bottom of the door. Although not the least expensive quote, I had confidence in the company and its tradespeople and I was not let down. The installer pointed out 3 things that were done incorrectly when the original door was installed and he took meticulous care in correcting all those problems when installing my new door. I am very happy with my new, professionally installed door and recommend Encore. They provide a good product, the installer was top notch, and they take pride in a job well done.