We had a break-in. Horrible circumstance. But we went to Fasada in Oakville and talked to the owner Ivica. Fasada had a great reputation and certainly did not disappoint. Ivica told us we might have to wait a while for doors (due to high demand and time of year) but after listening to our circumstance, he saw the human side of things and put the business part aside. Not only did he special order for us, but he delivered on the time he said he would. The installers were quite professional. We did have problems with a screw holding our door lock plate together but Ivica came out several times and ensured it was fixed properly.
Now THAT is service! If you are in the Halton region, skip the box stores or low end door stores promising you the world to get your business... choose Fasada. Quality product and quality people. Thank you!
- Approximate cost of services:
- $8,000.00
- Company Response
Invading anyone's property is disgusting. In hearing your story, we were only acting as any good person would. If we could help in any way, we were going to. Thank you to our supplier Trutech Doors as well, for delivering as promised a completely custom front door as quickly as they did.
We are happy it all worked out and just in time for the Christmas Holidays.
Thank you for trusting in Fasada. All the best to your and your family!