My review is in regards to the company servicing technician, not an installation of a new fireplace. The technician was very knowledgeable and experienced and knew how to troubleshoot our issue. He was honest and straightforward and saved us from having to replace our whole unit, which had been suggested as our only option by Classic Fireplace store (who really only wanted to sell us a new unit instead of repairing our older unit). Will be coming back to this company ultimately when we do need to replace our unit, but that may be a long ways down the road thanks to their excellent technician.
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