Upon placing the order last September and waiting a total of 17 weeks, which was more than double the proposed 8 weeks from order date to installation, for 4 windows, we are pleased with the function and look of the windows overall.
I was disappointed that the staff did not communicate their awareness of potential delays at the time of ordering, or at any point after the projected 8 weeks. It was a complete surprise when we finally had an install date.
- Company Response
Dear Customer, Thank you very much for your feedback. We are glad that you like the final product. We totally agree that our local branch should have kept you informed of the delays we are facing in our industry. Hope you enjoy your windows for long time. Thanks- Clera Admin