Clera Windows + Doors

Windows & Doors Installation & Service
Vaughan ON L4K 5V5
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91%

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Reviews for Clera Windows + Doors

Average customer rating:
9.2 10 (3612 reviews)

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Private User
Private User
Private User reviews Stratford, ON
8/10

Great work. Scheduling could have been more organized.

Great work on the install. Scheduling could have been more organized. Really impressed with the product.

Approximate cost of services:
$2,500.00
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Company Response

Hello Clera valued customer,

Thank you so much for taking the time to share your experience with us! We are happy to hear that you are very pleased with our product and installation. Please accept our apologize if the scheduling was not as organized as you expected. We thank you for letting us know so we can address the issue. Your feedback and business are greatly appreciated!

Best wishes!

b.romanczuk
b.romanczuk
1 review Mississauga, ON
10/10

Installed brand new decorative entrance steel door .

We received excellent service from 2 installers name Ranjan and Vicky. They were very knowledgeable and informative with every step.
They worked very efficient from start to finished.
Both gentlemen cleaned up even after they finished with the installation of our new door. I am definitely referring Clera , window & doors to my family, friends. neighbors and co-workers. Thank you for making our home more welcoming. BR

Approximate cost of services:
$339,000.00
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Company Response

Hello BR,
Thank you so much for this wonderful 10-star review! It's always such a pleasure to hear from happy customers. We are delighted to read that our installation team met all your expectations.
We thank you again for your business and your recommendation!
The Clera team wish you the very best!

Tina
Tina
0 reviews Brampton, ON
10/10

Main floor windows and Door

This is the second time I have used Clera. They did my upstairs windows a few years ago. I didn't even get other quotes this time because my first experience was awesome, and I knew if I wanted quality and great service Clera was the way to go. I was not wrong.

Gihan (my sales person) was very easy to deal with. He came, he listened to what I needed and presented my options. Quick and simple. Of course I made some changes once he left, but a quick text and he made the changes. (Price stayed the same )

Next step was Andre the measurement guy. He was a wiz with the tape measure (I actually learned a trick or two on how to measure big areas alone) He walked me thru each window one at a time. I made a few adjustments on the slider window height, style and found the perfect colour

The hardest part about this process was waiting for my windows to be made and installed. But well worth it for the results.

Installation day finally came. Dennis (my installer) and his helper were great. Due to the number windows it was a two day job. They were very efficient, clean and hard workers. Such nice guys.

Old garbage windows out and new windows in. I am thrilled with the final results. My windows are awesome. My home is warmer and quieter. No more drafts or ice forming on the inside during cold weather.

I also got a new storm door and front door. Again no drafts, easy to open and close and perfect match in colour to the rest of the project.

What can I say .... if you need good service and AWESOME windows and doors .... dont hesitate ... Call CLERA today... you wont be disappointed.

Approximate cost of services:
$17,000.00
1 of 1 people found this review helpful.
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Company Response

Dear Tina,
Thank you so much for taking the time to share such a wonderful experience with us!. It means so much to all of us to hear from a happy repeat customer. We are delighted to read that Gihan and the installation team met and exceeded all your expectations. Your business and recommendation are greatly appreciated!
Enjoy your new Clera look!

Private User
Private User
Private User reviews Cornwall, ON
10/10

Living room window replacement!

The installers were professional and knowledgeable! The windows look great and I am looking forward to replacing the rest of the widows in my home !

Approximate cost of services:
$500,000.00
1 of 1 people found this review helpful.
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Company Response

Hello Clera valued customer,

Thank you so much for your wonderful 10-star review. We are delighted to hear that you are pleased with your new windows. We thank you for your business and we look forward to replacing the rest of your windows.
Best wishes!

Private User
Private User
Private User reviews Pembroke, ON
10/10

Clera Windows

9 Windows installed in a log home, great quality and overall product. Great workmanship. Highly recommended.

Approximate cost of services:
$15,000.00
1 of 1 people found this review helpful.
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Company Response

Hello Clera valued customer,

Thank you so much for your great 10-star review! Very happy to hear that you are pleased with the quality of your new windows, doors and workmanship. Your business and recommendation are greatly appreciated.
All the best to you!

m.martynjones
m.martynjones
1 review Oakville, ON
1/10

Very cold Windows

Very long delays with any reasons.
Windows installed look good, but are very cold, I believe the installers did not insulate properly as all four windows are cold.
Im not impressed and would not recommend them.

Approximate cost of services:
$5,500.00
1 of 1 people found this review helpful.
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Company Response

Hi M.Martynjones,

We appreciate you taking the time to share your experience. Our goal is to always deliver the highest level of quality and workmanship that we can to all our customers. We are so sorry see your 1-star rating and to read about your dissatisfaction with your window installation. We would like the opportunity to speak with you regarding your experience and what we could do to better ensure your satisfaction. Please contact me Rita at 905-738-1870 x 240 or rita@clerawindows.com

Private User
Private User
0 reviews Belleville, ON
10/10

Installing Windows

The service provided by Ken who was cooperative and meticulous with ensuring all the windows were exactly what and How we want and the installation done by Time Mohr, who was absolutely precise on all the small details before, during and after installation Was absolutely fantastic. For the time we started to its completion, I rate them 101 out of 100.

Thank you

Approximate cost of services:
$26,000.00
1 of 1 people found this review helpful.
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Company Response

Hello Clera valued customer,

Thank you so very much for this fantastic review and the 101 points. We are delighted to hear that your are very pleased with the service provide by Ken and Tim Mohr. We thank you for your business and your fantastic feedback. Looking forward to assisting you again soon.
Best wishes!

Private User
Private User
Private User reviews Toronto, ON
10/10

Great products and service

I purchased two steel entry doors and two storm doors. The product looks and operates great. Installation was efficient and follow up customer service is fabulous!

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

Hello Private User,
Thank you so much for your kind words. We are glad to hear that you are happy with your new doors and services provided by the installation crew assigned to your project. We thank you for your business and your 10-stars!
All the best!

Tim in London
Tim in London
1 review London, ON
8/10

Windows and door

I would like to start by saying that the price I recieved is comparable if not better than some other quotes I have recieved.
So to start I would like to say expect to wait a bit for the windows to be made.
I did have to wait an extra month because the order was delayed due to a couple extra windows I added and was missing in the delivery.
Installers were very knowledgable and friendly but a bit too much runaround on the time the job was finally completed.
Forget about calling the company because they don't return your phone calls.
But all in all the windows do look great and draft free. Installer did an amazing job installing them.

Approximate cost of services:
$25,000.00
1 of 1 people found this review helpful.
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Company Response

Hello Tim,

Thank you so much for your review and your 8-stars! We are thrilled to hear that our installers did an amazing job and that your windows and door look great and draft free. Our most sincere apologies for any lack of communication from the team at the London branch. Communicating with our customers is something we take with the utmost importance. We thank you for bringing it to our attention. We will make sure to address the issue with London branch manager. Once again thank you for your business and kind words.
Best wishes!

Private User
Private User
Private User reviews Whitchurch-Stouffville, ON
10/10

Great job!

From sales pitch to installation, the Clera boys were courteous and professional to the max. The installers even accommodated my sleep schedule (being on night shift myself) working in areas of our house which would minimize the noise during my sleep. Very satisfied with the final product, installation and look.

Approximate cost of services:
$31,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Clera valued customer,
Thank you so much for taking the time to provide us with this fantastic 10-star review! Everyone at Clera loves to know that our customers enjoy our products and services. We are glad to hear that you are very happy with the final product and with the installation crew that accommodated you with your sleeping schedule. We thank you again for your business and your kind words.
Best wishes!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Clera Windows + Doors

Clera Windows + Doors by FM Industries has been manufacturing and installing windows and doors throughout all of Ontario since 1978. They add beauty and value to nearly 1000 homes every month and can easily service the entire province via one of their 37 sales and installation offices.

Clera Windows + Doors has been recognized as one of Canada’s Best 50 Privately Managed Companies and the City of Vaughan’s Company of the Year. Clera was recently awarded the Houzz service award for 2014 and is a proud recipient of the Homestars Best Award for 2012 and 2013. Add to these achievements a stellar A+ Better Business Bureau rating and you’ll understand why Clera Windows + Doors is the best choice for new windows and doors for your home.

We manufacture. We install. You save.

Toronto, East York, Stratford, Goderich, Oshawa, Essex County, Pembroke, Ottawa East, Ottawa West, Kitchener, Orangeville, Welland, Barrie, Newmarket, Peterborough, Belleville, Cobourg, Kingston, Brantford, Guelph, Oakville, Mississauga, Kanata, Brockville, Woodstock, London, Cornwall, Burlington, Hamilton

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
windows and doors, vinyl windows, replacement windows, new windows, casement windows, double hung windows, awning windows, slider windows, fixed windows, replacement windows and doors, new windows and doors,
SERVICES
windows and doors installation, replacement windows installation, new windows installation, brick to brick installation, retrofit installation, custom windows installation, custom colour windows and doors installation
BRANDS
Clera Windows & doors,
STYLES
Casement windows, Fixed Windows, Awning Windows, Double Hung, Single Hung, Double Slider, single slider, bay window, bow window, shaped windows, custom windows, Entry door, Patio Door, Garden Doors, Single Door, Double Door, Sidelites, Transoms, Side Doors, Back doors
SPECIALITIES
Windows and doors installation, selling direct to consumers, no middleman, no hassle, straight talk, honest approach
WEBSITE
http://www.clerawindows.com/
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
125
RETURN POLICY
None
PAYMENT METHOD
Cheques, Visa, Mastercard, Financing upon approval
MEMBERSHIPS
CSA, IGMAC, ENERGY STAR, BBB, SAWDAC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Non Prorated Lifetime Warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.