Clera Windows + Doors

Windows & Doors Installation & Service
31 Pennsylvania Ave. Vaughan ON L4K 5V5
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Best of 2021 winner 14 timesBest of 2021winner 14 times

Reviews for Clera Windows + Doors

Average customer rating:
9.3 10 (3103 reviews)

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Samantha
Samantha
0 reviews Vaughan, ON
10/10

Amazing quality and service!

We were very impressed with the quality and installation we received from Clera Windows and Doors. The installers were professional, clean and efficient with the installation of our windows. The windows look beautiful. We are extremely happy with the windows and would highly recommend Clera Windows and Doors to our friends and family!

0 of 5 people found this review helpful.
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Company Response

Hello Samantha,

Thank you for your amazing review for Clera Windows and Doors. We appreciate your business and that you were pleased with the entire process. It was a pleasure working with you on window replacement project. We also thank you sincerely for your recommendation.

Enjoy the new beautiful Clera look!

Annie
Annie
1 review Oxford Mills, ON
10/10

Excellent customer service and installation. Highly recommend!!!

Our experience with Clera Windows has been more than satisfactory. Jerry came by twice for the consultation and measurements back in March 2021 and provided us with a quote. He was very knowledgeable, friendly and I genuinely did not feel like he was trying to upsell the products. He provided amazing recommendations and it's exactly what we wanted. We just had our windows (all 16 of them) installed by Allen and Wyatt in a span of two days. They were super friendly, efficient and professional. They took their time and make sure everything was done right and cleaned up the job site in the dark. We could not be happier and highly recommend!!! Totally worth the wait !!!

0 of 5 people found this review helpful.
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Company Response

Dear Annie,

Thank you so much for taking the time to provide us with a 10-star review to express your satisfaction with your window project. Everyone at Clera Windows and Doors loves to know that our customers enjoy our products and services. We're glad that you are happy with the service that Jerry, Allen and Wyatt provided you with. We will make sure to let them know about your great feedback.

Thank you again for your business and your recommendation!
We're looking forward to making your experience even better in the future!

Steve in Windsor
Steve in Windsor
1 review Windsor, ON
10/10

Kitchen Window

I had Clera Windows and Doors install a new kitchen window on a home that was being renovated in Windsor On.

Gary and his team did a great job, were communicative and professional. I would definitely call this company again for window/door installation.

0 of 4 people found this review helpful.
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Company Response

Hi Steve,

Thank you for the 10-star feedback, we're thrilled to see that everything from your initial sales appointment, to installation went seamlessly. We're pleased to hear your satisfaction with Gary and his team. Your recommendation is greatly appreciated by our Clera team and we look forward to working with you again!

Private User
Private User
Private User reviews Holyrood, ON
10/10

sunroom window

large 5 x8 window replaced. They fixed the old wood opening ie frame. Looks great. In and out in a few hours. Room feels warmer.

0 of 4 people found this review helpful.
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Company Response

Hello Clera customer,

Your warm our hearts with your great 10-star review. Thank you for your kinds words, we are delighted that you love the new great look.

Enjoy your new sunroom!

Gail
Gail
1 review Lanark, ON
10/10

Windows and Doors

Phenomenal service from start to finish from JERRY the amazing CLERA representative in my area.
His customer service is outstanding. All my wishes and concerns were addressed promptly, courteously and professionally.
My house is now filled with light. I couldn’t be happier and would highly recommend Clera to anyone without hesitation.
Thank you so much to all at the Clera head office and Jerry and the crew.

0 of 3 people found this review helpful.
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Company Response

Dear Gail,

Wow!, Thank you so very much for your wonderful feedback. Jerry and his team will be thrilled with your kind words about their work. It means so much to us when our customers share their experience with us and the public. Your business and recommendation is much appreciated.

We all wish you the best!

Private User
Private User
0 reviews Ameliasburgh, ON
10/10

Great produce and service

Excellent service from Ken the distributor. Installers Barry and Greg were fast, efficient, friendly and fully cleaned up at the end of the day. I would highly recommend this team

0 of 4 people found this review helpful.
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Company Response

Good day private User,

We are incredibly grateful that you took the time to leave us this great review. We will be sure to pass on to Ken, Barry and Greg your kind words. The Clera team is extremely proud of the fact that they treat every customer with the ultimate attention.

Enjoy the new Clera look!

rjmurray77
rjmurray77
0 reviews , ON
9/10

Front door replacement

Had to replace front door. Choose custom colour and kept the window we had in original door. The installers were very professional.

0 of 4 people found this review helpful.
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Company Response

Hello rjmurray77,
Thank you for your feedback and the lovely picture of your new front door!. We are happy to hear your experience with our company, especially our installation team. We take pride in the quality of products we produce and the experience of our installation teams.
We thank you for your business and we look forward to serving you again soon!

Enjoy your new beautiful door!

Surf & Turf in Ottawa
Surf & Turf in Ottawa
1 review Grimsby, ON
10/10

New Window broke after few weeks, but repaired and fixed

Window replacement was delayed for weeks due to Covid, then once installed the window was hard to close so handle broke. I called Mike he said he would send his best service tech to fix my window, he did a great job and Mike followed up to make sure I was happy.

Review has 1 previous version
2 of 2 people found this review helpful.
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Company Response

Hi Surf & Turf,

We are sorry to hear that your experience did not live up to the expectations we set for our customers to receive. We thank you for reaching out to us and we apologize for the delay in receiving your product. Due to Covid-19, all manufacturing industries including ourselves, have been affected because of shortage of some raw materials and lack of staff. This disruption has impacted the timely production of our customers products.

Jonathan informed us that the service has been completed, and all should be good.

nadirmilazzo
nadirmilazzo
1 review Vaughan, ON
4/10

Replacement Window Screens

Our Clera windows are very nice. However, upon installation of the windows the installers tore 2 of the window screens then we discovered an additional torn window screen. Our installation was in July 2021. We have reached out to Clera and the representative several times regarding the replacement window screens that he advised have been on order since July 2021. It is now the end of October. We are very concerned and disappointed in the delay.

4 of 4 people found this review helpful.
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Company Response

Hi Nadir,

Thank you for your review. We are very sorry about the delay in providing you with the new screens. As per your conversation with your sales rep. the screens are on back-order and they will be delivered to you as soon as we receive them.

We thank you for patience and understanding.

stewartt
stewartt
2 reviews Burlington, ON
10/10

Window Replacement

A bit late with this review due to general busyness. Had the front of the house done in 2019 and was quite happy with the windows so decided to get the back of the house done in 2021. John had some great recommendations based on location and shape of the various windows. Installation occurred in early August 2021. Trevor and crew were excellent, very courteous and professional. All windows in the house have now been replaced and working very well.

0 of 4 people found this review helpful.
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Company Response

Good day Stewartt,

Thank you so much for taking the time to leave this excellent review. It was a pleasure to serve you again. We really appreciate you being a loyal customer and helping to share the word about us. We will make sure to share your comments with John, Trevor and their crew.

Thank you again!

We're looking forward to making your experience even better in the future!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Clera Windows + Doors

Clera Windows + Doors by FM Industries has been manufacturing and installing windows and doors throughout all of Ontario since 1978. They add beauty and value to nearly 1000 homes every month and can easily service the entire province via one of their 37 sales and installation offices.

Clera Windows + Doors has been recognized as one of Canada’s Best 50 Privately Managed Companies and the City of Vaughan’s Company of the Year. Clera was recently awarded the Houzz service award for 2014 and is a proud recipient of the Homestars Best Award for 2012 and 2013. Add to these achievements a stellar A+ Better Business Bureau rating and you’ll understand why Clera Windows + Doors is the best choice for new windows and doors for your home.

We manufacture. We install. You save.

Toronto, East York, Stratford, Goderich, Oshawa, Essex County, Pembroke, Ottawa East, Ottawa West, Kitchener, Orangeville, Welland, Barrie, Newmarket, Peterborough, Belleville, Cobourg, Kingston, Brantford, Guelph, Oakville, Mississauga, Kanata, Brockville, Woodstock, London, Cornwall, Burlington, Hamilton

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
windows and doors, vinyl windows, replacement windows, new windows, casement windows, double hung windows, awning windows, slider windows, fixed windows, replacement windows and doors, new windows and doors,
SERVICES
windows and doors installation, replacement windows installation, new windows installation, brick to brick installation, retrofit installation, custom windows installation, custom colour windows and doors installation
BRANDS
Clera Windows & doors,
STYLES
Casement windows, Fixed Windows, Awning Windows, Double Hung, Single Hung, Double Slider, single slider, bay window, bow window, shaped windows, custom windows, Entry door, Patio Door, Garden Doors, Single Door, Double Door, Sidelites, Transoms, Side Doors, Back doors
SPECIALITIES
Windows and doors installation, selling direct to consumers, no middleman, no hassle, straight talk, honest approach
WEBSITE
http://www.clerawindows.com/
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
125
RETURN POLICY
None
PAYMENT METHOD
Cheques, Visa, Mastercard, Financing upon approval
MEMBERSHIPS
CSA, IGMAC, ENERGY STAR, BBB, SAWDAC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Non Prorated Lifetime Warranty.
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