Vancouver
Awful experience BUYER BEWARE!!
Bought the tile with some extra just in case my contractor had messed up his take-offs.. Once the job was complete I go to return and find out they want to charge me a 40% RESTOCKING FEE!
Then when they come to grab the tile, they say "well you bought 8 pieces of this, why is there only 6?" After a short explanation that I used those tiles, and am returning the 6 leftovers, they say ONLY FULL RETURNS, NO PARTIALS!!
Worst customer service ever. The warehouse manager and owner (Gary) both were rude and off-putting, I will NEVER GO BACK and will NOT RECOMMEND this place to anyone.
- Approximate cost of services:
- $2,500.00
Was this review helpful?