Our move experience was terrible. Originally scheduled for 2:30pm but we had called repeatedly in advance requesting to move to 2pm instead and they said they'll do their best.
Called at 3:00pm for an update and advised we were not happy with the tardiness of the movers. Francis told us to seek another company if did not like their service. I had no choice at that point as most movers could not dispatch in such short notice.
Called 3 times for an update and was advised the movers were on lunch from the previous job. The movers finally made it at 3:45pm. To make matters worse, the new home owners showed up expecting to take possession at 4:15pm. Spoke to the movers and they said we were scheduled for 3:30pm appointment.
All in all, the experience was a nightmare. The bottom line is, they scheduled appointments with no time in between jobs for the movers. The movers were ok. Please be cautious when anyone from Franis movers schedules a time for you. I would definately not recommend.
- Approximate cost of services:
- $660.00