Called Gasfix Repair after another local company told us that our older natural gas fireplace needed a replacement gas valve but that parts were unavailable and we would need to buy a new fireplace at a cost of over $5000 as well as ripping out the wall and mantle to install. I called Gasfix with the fireplace model and serial number, and spoke to Jason. Sure enough, they had parts available. Their technician Scott just made the repair. I was very impressed with their strong customer service orientation and professional approach. Scott arrived masked to protect us from covid risks. He protected the work area with a pad. He thoroughly vacuumed and cleaned the unit including the glass. He replaced the defective gas valve making sure the new valve was properly mounted which the old valve wasn't. He tested for gas leaks and carbon monoxide, and reviewed proper operation of the fireplace. He left the work area clean and tidy. Excellent service from both Jason in the office and Scott throughout. I have no hesitation in recommending Gasfix for your fireplace repair needs.
- Approximate cost of services:
- $850.00