Gas Fix

Formerly Gasfix Repair
Fireplaces
601 Burlington Street East Hamilton ON L8L 4J5
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93%

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Reviews by rating (past 12 months)
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Best of Award '22 winner 8 timesBest of Award '22winner 8 times

Reviews for Gas Fix

Average customer rating:
9.4 10 (296 reviews)

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Stephen J Dunn
Stephen J Dunn
1 review , ON
10/10

Twin Eagles BBQ total upgrade and repairs

My Twin Eagles BBQ was in need of a major repair - burners were shot, briquettes were crumbling, lights worn out, etc. Contacted Cedar Springs Landscape who originally installed - they referred me to Gasfix. Scott took charge with the help of Rick at CSL and ordered all the parts necessary to bring my BBQ back to NEW again. Scott orchestrated all the parts and kept in touch with me knowing I was anxious to get the repairs done as I use my BBQ 3-4 times a week. Scott waited for a break in the weather and was here yesterday for 3 hours. He did an amazing job. Quality and Great Service from Scott at Gasfix and Rick at CSL. Thanks!

Approximate cost of services:
$2,400.00
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Private User
Private User
Private User reviews Smithville, ON
10/10

Gas fire place

We had Dwane from Hamilton location out here this morning. You should be very proud of him, he really knows his stuff. Very prompt, knowledgeable and very truthful. If all your employees are this way your business should be blooming. Thank you so much we will certainly recommend your company to everyone. 50 STARS

PAM ANDY LAMARCHE

Approximate cost of services:
$238.00
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Craig & Carolyn
Craig & Carolyn
2 reviews Hamilton, ON
10/10

Gas Fireplace Maintenance

We've been using GasFix for the past several years and have been extremely satisfied with both their maintenance and repair services. This company continually provides consistent, professional service and any
questions are promptly and fully answered. Our Continental gas fireplace continues to work well for the past 20 years and the annual maintenance checks provided by GasFix definitely help contribute to such performance . Thank you again Dwayne, we're good for another year.

Approximate cost of services:
$200.00
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Private User
Private User
Private User reviews Grimsby, ON
10/10

Great professional service!

Called Gasfix Repair after another local company told us that our older natural gas fireplace needed a replacement gas valve but that parts were unavailable and we would need to buy a new fireplace at a cost of over $5000 as well as ripping out the wall and mantle to install. I called Gasfix with the fireplace model and serial number, and spoke to Jason. Sure enough, they had parts available. Their technician Scott just made the repair. I was very impressed with their strong customer service orientation and professional approach. Scott arrived masked to protect us from covid risks. He protected the work area with a pad. He thoroughly vacuumed and cleaned the unit including the glass. He replaced the defective gas valve making sure the new valve was properly mounted which the old valve wasn't. He tested for gas leaks and carbon monoxide, and reviewed proper operation of the fireplace. He left the work area clean and tidy. Excellent service from both Jason in the office and Scott throughout. I have no hesitation in recommending Gasfix for your fireplace repair needs.

Approximate cost of services:
$850.00
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Bruce in Toronto
Bruce in Toronto
0 reviews Hamilton, ON
10/10

Napoleon Mercury Switch Conversion

Hello All!

I had been putting the conversion of my older Napoleon Gas Fireplace a bit too long. Scott at Gas Fix e-mailed me an estimate and I ended up booking an appointment for today September 25th.

Technician Duane (who completed my last service) showed up on time (telephoned first -- a big help) and proceeded with the conversion. Whilst I busied myself with a cable box install upstairs Duane didn't take long at all and finished the work in record time.

Cannot say enough good things about Gas Fix. Highly recommended to other people considering getting retooling or general Fireplace service completed.

All the best

Bruce Lees

Approximate cost of services:
$1,600.00
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Company Response

Thank you Bruce for your review and for choosing Gas Fix to service your Napoleon fireplace. Other contractors will tell you that you cannot repair your fireplace as the parts are not available and they will try to sell you a new one. That's usually because they don't know how to fix your fireplace or carry the parts on their service vehicle. At Gas Fix, our technicians have over 300+ of the most common parts on the vehicle and that would include the gas valve and pilot assembly to complete a mercury flame switch conversion. Though it can be an expensive repair, it's an option that many people don't know about and it's much more economical than replacing the unit. Thank you again for choosing Gas Fix. We appreciate your business. ~ Jason, Office Administrator

Private User
Private User
Private User reviews Oakville, ON
10/10

Gas fireplace setup and yearly cleaning and safety.

Always pleasant, efficient and professional. Scott enjoys my dogs and cat. Follows covid protocols. I'll see him every year. Better safe than sorry. He is an expert and can answer all my questions. Thanks again!

Approximate cost of services:
$193.00
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Fan of excellence
Fan of excellence
0 reviews Rodney, ON
10/10

Fireplace repair

Amazing prompt service.In a nutshell
1.) special exception to service my fireplace as outside of normal service area 2.) Having parts on the vehicle to upgrade mercury flame switch with new gas valve and pilot assembly 3.) Ease of booking call with Jason and knowledge / expertise / friendliness of gas technician, Dwayne

Thank you!
I highly recommend this company for all of its service it provided me with very economical rates and convienent payment options.

Approximate cost of services:
$800.00
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Company Response

Thank you Rob & Janie for contacting Gas Fix to have Dwayne service your gas fireplace. We normally don't go to London so it does help being related to the office administrator to make arrangements especially easy for you. As soon as I saw the make and model of the gas fireplace, I knew exactly what was required to get the unit working again. As the mercury flame switch failed, you needed to upgrade the unit with a new gas valve and a new pilot assembly. We had both parts on the service vehicle. Thank you again for your review and supporting family in Hamilton. ~ Jason, Office Administrator

Joanne in Burlington
Joanne in Burlington
0 reviews Burlington, ON
10/10

Pool Heater

I’ve been meaning to write this review for a while. Two summers ago (2018) Dwayne from Gas Fix replaced our ancient pool heater with a Ray-Pak heater. Everything went well, Dwayne was super friendly and we were satisfied with our new heater. Unfortunately, just a little over a year after the install (and the warranty had just expired), our heater stopped working altogether. I was really stressed since we weren’t in a position to replace it again so soon. Scott, the owner, really went to bat for us and worked with Ray-Pak to get a replacement for our new heater and the new install ended up being covered by Ray-Pak as well. Thanks so much Gas Fix and Ray-Pak for really standing behind your product and service. Joanne. Burlington, ON

Approximate cost of services:
$3,500.00
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Company Response

Thank you for contacting Gas Fix and having Dwayne service your Jandy pool heater. Unfortunately, pool heaters do fail over time and require replacing. We replaced the Jandy with a Raypak pool heater. At the same time, we upgraded the install to include bonding wire and a check valve as required for warranty purposes. When the unit started to leak, we were able to get a replacement unit from Raypak to install. We are happy that the outcome worked for all parties involved. Again, thank you for your review and for choosing Gas Fix. ~ Jason, Office Administrator

Private User
Private User
Private User reviews Oakville, ON
10/10

repair efficiency

Scott showed in the appointed time period. Was knowledgeable and efficient. He diagnosed the problem and made quick repair. He had to make a return trip not for cause but due to a new problem. Again rapid diagnoses, solution and repair. Also offered good advice. Highly recommend.

Approximate cost of services:
$400.00
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NorthernGator in Hamilton
NorthernGator in Hamilton
2 reviews Hamilton, ON
10/10

Fix Pool \heater

GasFix came to fix my pool heater. I booked a time for the next day. They called to let me know that the appointment was on and would call me when they were to come. The call came during the window I booked and they came promptly. As usual, the tech was friendly (even in these strange times) and solved the problem quickly. The part was replaced, a few more checks to make sure everything worked and then off they went. This company has looked after me for several years. You will not regret working with them.

Approximate cost of services:
$215.00
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Company Response

Thank you for contacting Gas Fix and having us service your pool heater. As a natural gas contractor, we were one of those organizations that remained opened throughout the pandemic. It was business as usual for Gas Fix with a few minor changes to adapt for COVID. As per standard procedures, we call the customer to advise of an arrival time and provide a prompt, efficient service. As we specialize in the repair and maintenance of pool heaters and gas fireplaces, our technicians carry over 300+ of the most common parts on the service vehicle. When parts are required, we have them on the vehicle so we can complete the service call that same day. Again, thank you for your review and having Gas Fix look after you for all these years. ~ Jason, Office Administrator

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Gas Fix

GASFIX has been solving problems since 1982, servicing those areas from Grimsby to Etobicoke. Our factory trained technicians specialize in the repair and maintenance of gas fireplaces and pool heaters of all makes and models. We also service furnaces, water heaters and can install gas lines for all your requirements. Contact us today for a quote!

Hamilton/Burlington: (905) 523-8751
Oakville: (905) 845-0701
Mississauga: (905) 816-9710
Brampton: (905) 866-5882
Etobicoke/Toronto: (416) 483-9777

Gas fireplaces that Gas Fix services though not limited to this list include:

• ARCHGARD
• CENTURY HEATING
• CFM
• CLARE BROTHERS
• CONTINENTAL
• DOVRE
• DROLET
• DRU
• GSW
• GTI
• HEARTH & HOME
• HEARTHSTONE
• HEAT N GLO
• HEATILATOR
• HERITAGE
• HUNTER
• INSTAFLAME
• JOTUL
• KINGSMAN
• LENNOX
• MAJESTIC
• MHSC
• MONESSEN
• MONTIGO
• NAPOLEON
• NORTHERN FLAME
• OSBURN
• PACIFIC ENERGY
• POLARIS (POLAR)
• PORTLAND WILLAMETTE
• RASMUSSEN
• REGENCY
• RH PETERSON
• SECURITY
• SELKIRK
• TEMCO
• TOWN & COUNTRY
• VALOR
• VERMONT CASTING
• WATERFORD
• WOLF STEEL

At Gas Fix, we recommend an annual “clean and check” to your gas fireplace.

A clean & check service call to your gas fireplace includes:

• Vacuuming out the fireplace
• Blowing out both the burner and the pilot assembly with an air compressor
• Checking all electrical components
• Testing the pilot sensor - Thermopile / Thermocouple
• Checking the safety on the gas valve
• Doing a draft test on the ventilation and a carbon monoxide test
• Cleaning the glass
• Checking the window gasket
• Checking the fan, if applicable
• Checking the fireplace on start up

Our technicians do carry over 300 of the most common gas fireplace parts with them enabling them to provide same day service on your gas fireplace.

Gas pool heaters that Gas Fix services:

• COMFORT ZONE
• GALAXY
• HAYWARD
• JANDY
• MINI MAX
• PENTAIR
• RAYPAK
• RHEEM
• STA-RITE
• TD LAARS
• ZODIAC

A light and check service call to your gas pool heater includes:

• Lighting pilot
• Checking operation of pressure switch
• Checking ON/OFF safety circuit
• Checking for spiders in burner orifices

A clean and check to a Gas Furnace includes:

• Check filter for replacement or upgrade options
• Check all wires for damage and state of repair
• Check all hoses for connections, cracks and past or present water leaks
• Visual camera inspection inside duct work on A coil (AC) and heat exchanger
• Heat rise calculation and compare to manufacturer’s specifications
• Full carbon monoxide test of air ducts and venting
• Full air compressor cleaning and vacuuming to ensure product runs smoothly
• Full inspection report on completion

CATEGORIES
Fireplaces
SERVICES
At Gas Fix, we specialize in the repair, maintenance, service and sales of: * Gas Fireplaces * Gas Pool Heaters * Hot Water Heaters (Conventional and Tankless) * Furnaces * Gas Lines * Gas Appliance Hook-Ups
WEBSITE
http://gasfix.ca/
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
3
PAYMENT METHOD
VISA / MASTERCARD / DEBIT
LICENSES
TSSA Contractor / City of Hamilton Masters & Contractor Trade Licenses
MEMBERSHIPS
TSSA / CFIB / WSIB
LIABILITY INSURANCE
Yes
DIPLOMAS
All Gas Fix technicians are TSSA Licensed G2 Gas Technicians & Gas Fix is a TSSA licensed contractor
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
30 Day Labour Warranty / 90 Day Parts Warranty (Parts must be purchased from & installed by Gas Fix)
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.