Gas Fix

Formerly Gasfix Repair
Fireplaces
Hamilton ON L8L 4J5
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93%

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Reviews for Gas Fix

Average customer rating:
9.4 10 (302 reviews)

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Bruce in Toronto
Bruce in Toronto
0 reviews Hamilton, ON
10/10

Napoleon Mercury Switch Conversion

Hello All!

I had been putting the conversion of my older Napoleon Gas Fireplace a bit too long. Scott at Gas Fix e-mailed me an estimate and I ended up booking an appointment for today September 25th.

Technician Duane (who completed my last service) showed up on time (telephoned first -- a big help) and proceeded with the conversion. Whilst I busied myself with a cable box install upstairs Duane didn't take long at all and finished the work in record time.

Cannot say enough good things about Gas Fix. Highly recommended to other people considering getting retooling or general Fireplace service completed.

All the best

Bruce Lees

Approximate cost of services:
$1,600.00
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Company Response

Thank you Bruce for your review and for choosing Gas Fix to service your Napoleon fireplace. Other contractors will tell you that you cannot repair your fireplace as the parts are not available and they will try to sell you a new one. That's usually because they don't know how to fix your fireplace or carry the parts on their service vehicle. At Gas Fix, our technicians have over 300+ of the most common parts on the vehicle and that would include the gas valve and pilot assembly to complete a mercury flame switch conversion. Though it can be an expensive repair, it's an option that many people don't know about and it's much more economical than replacing the unit. Thank you again for choosing Gas Fix. We appreciate your business. ~ Jason, Office Administrator

Private User
Private User
Private User reviews Burlington, ON
10/10

Gas fireplace setup and yearly cleaning and safety.

Always pleasant, efficient and professional. Scott enjoys my dogs and cat. Follows covid protocols. I'll see him every year. Better safe than sorry. He is an expert and can answer all my questions. Thanks again!

Approximate cost of services:
$193.00
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Fan of excellence
Fan of excellence
0 reviews Rodney, ON
10/10

Fireplace repair

Amazing prompt service.In a nutshell
1.) special exception to service my fireplace as outside of normal service area 2.) Having parts on the vehicle to upgrade mercury flame switch with new gas valve and pilot assembly 3.) Ease of booking call with Jason and knowledge / expertise / friendliness of gas technician, Dwayne

Thank you!
I highly recommend this company for all of its service it provided me with very economical rates and convienent payment options.

Approximate cost of services:
$800.00
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Company Response

Thank you Rob & Janie for contacting Gas Fix to have Dwayne service your gas fireplace. We normally don't go to London so it does help being related to the office administrator to make arrangements especially easy for you. As soon as I saw the make and model of the gas fireplace, I knew exactly what was required to get the unit working again. As the mercury flame switch failed, you needed to upgrade the unit with a new gas valve and a new pilot assembly. We had both parts on the service vehicle. Thank you again for your review and supporting family in Hamilton. ~ Jason, Office Administrator

Joanne in Burlington
Joanne in Burlington
0 reviews Burlington, ON
10/10

Pool Heater

I’ve been meaning to write this review for a while. Two summers ago (2018) Dwayne from Gas Fix replaced our ancient pool heater with a Ray-Pak heater. Everything went well, Dwayne was super friendly and we were satisfied with our new heater. Unfortunately, just a little over a year after the install (and the warranty had just expired), our heater stopped working altogether. I was really stressed since we weren’t in a position to replace it again so soon. Scott, the owner, really went to bat for us and worked with Ray-Pak to get a replacement for our new heater and the new install ended up being covered by Ray-Pak as well. Thanks so much Gas Fix and Ray-Pak for really standing behind your product and service. Joanne. Burlington, ON

Approximate cost of services:
$3,500.00
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Company Response

Thank you for contacting Gas Fix and having Dwayne service your Jandy pool heater. Unfortunately, pool heaters do fail over time and require replacing. We replaced the Jandy with a Raypak pool heater. At the same time, we upgraded the install to include bonding wire and a check valve as required for warranty purposes. When the unit started to leak, we were able to get a replacement unit from Raypak to install. We are happy that the outcome worked for all parties involved. Again, thank you for your review and for choosing Gas Fix. ~ Jason, Office Administrator

Private User
Private User
Private User reviews Oakville, ON
10/10

repair efficiency

Scott showed in the appointed time period. Was knowledgeable and efficient. He diagnosed the problem and made quick repair. He had to make a return trip not for cause but due to a new problem. Again rapid diagnoses, solution and repair. Also offered good advice. Highly recommend.

Approximate cost of services:
$400.00
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NorthernGator in Hamilton
NorthernGator in Hamilton
2 reviews Hamilton, ON
10/10

Fix Pool \heater

GasFix came to fix my pool heater. I booked a time for the next day. They called to let me know that the appointment was on and would call me when they were to come. The call came during the window I booked and they came promptly. As usual, the tech was friendly (even in these strange times) and solved the problem quickly. The part was replaced, a few more checks to make sure everything worked and then off they went. This company has looked after me for several years. You will not regret working with them.

Approximate cost of services:
$215.00
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Company Response

Thank you for contacting Gas Fix and having us service your pool heater. As a natural gas contractor, we were one of those organizations that remained opened throughout the pandemic. It was business as usual for Gas Fix with a few minor changes to adapt for COVID. As per standard procedures, we call the customer to advise of an arrival time and provide a prompt, efficient service. As we specialize in the repair and maintenance of pool heaters and gas fireplaces, our technicians carry over 300+ of the most common parts on the service vehicle. When parts are required, we have them on the vehicle so we can complete the service call that same day. Again, thank you for your review and having Gas Fix look after you for all these years. ~ Jason, Office Administrator

LauraD in Milton
LauraD in Milton
1 review Milton, ON
10/10

Pool Heater Repair

Called Gas Fix yesterday to fix my pool heater and they were able to send me a technician the next day. The technician came on time, fixed the problem quickly as he had the part available right away. The price to fix it was exactly what I expected. I highly recommend this company.

Approximate cost of services:
$355.00
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Company Response

Thank you for contacting Gas Fix and having Dwayne service your Jandy pool heater. As we specialize in the repair and maintenance of pool heaters and gas fireplaces, our technicians carry over 300+ of the most common parts on the service vehicle. When parts are required, we have them on the vehicle so we can complete the service call that same day. Should you ever require us again in the future, please do not hesitate to contact us. Again, thank you for your review. ~ Jason, Office Administrator

Joe Milink in Burlington
Joe Milink in Burlington
0 reviews Burlington, ON
10/10

Pool Heater Repair

Called on a Saturday to repair pool heater and they came 2 hours later. Didn't have the part so he came back on Sunday and only charged for the part itself.

Approximate cost of services:
$1,200.00
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Company Response

Thank you for contacting Gas Fix and having Scott service your Pentair pool heater. Though we do carry over 300+ of the most common parts on the service vehicle and have the parts on the vehicle 97% of the time, there are rare circumstances when something is not on the service vehicle. By stocking a large variety of parts in the warehouse, we can provide a quick turn-around to get your heater working again as we did in this case. Should you ever require us again in the future, please do not hesitate to contact us. Again, thank you for your review. ~ Jason, Office Administrator

Private User
Private User
Private User reviews Hamilton, ON
10/10

Gas fireplace repair

April 22, 2020 - I have a 23 year old fireplace that would go out within minutes of turning it on. The technician, Scott, diagnosed it as an orifice issue and recommended replacing the original thermocouple while he had the unit apart. He kept the area clean and clear while doing his repair, touched up the firebox paint and checked the switch. A leak check showed no carbon monoxide leak from the unit. It certainly was better than having to replace the whole fireplace at a much higher cost. I will definitely call again if I need further service. Actually, this was our second visit by GasFix. Dwayne was here two years ago to clean and service the fireplace.

Laidman family, Mount Hope, ON

Approximate cost of services:
$500.00
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Company Response

Thank you for contacting Gas Fix and having Scott service your Empress 2000DV gas fireplace. As we specialize in the repair and maintenance of gas fireplaces, we know how to fix them and have the parts on our service vehicle to complete the repair on the same day. The competition will likely try to sell you a new fireplace. Should you ever require us again in the future, please do not hesitate to contact us. We could have Scott or Dwayne back in no time. Again, thank you for your review. ~ Jason, Office Administrator

Private User
Private User
Private User reviews Oakville, ON
10/10

Reliable and honest

Have a fireplace that has issues with electronics affecting the lights and the satrting form time to time. Scott has the patience to take the thing apart and find the answers.

Approximate cost of services:
$350,000.00
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Company Response

Thank you for contacting Gas Fix and having Scott service your gas fireplace. When it comes to gas fireplaces, there is no one better than Scott – especially those units that have an electronic ignition. The experience he has is unmatched by any of our competitors. Should you ever require us again in the future, please do not hesitate to contact us. We could have Scott back in no time. Again, thank you. ~ Jason, Office Administrator

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Gas Fix

GASFIX has been solving problems since 1982, servicing those areas from Grimsby to Etobicoke. Our factory trained technicians specialize in the repair and maintenance of gas fireplaces and pool heaters of all makes and models. We also service furnaces, water heaters and can install gas lines for all your requirements. ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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