Gator Custom Windows Ltd

Windows & Doors Installation & Service
299 Danforth Rd Toronto ON M1L 3X2
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johnner
johnner
15 reviews ,
9/10

Replace 4 windows and 2 basement windows

Gator windows did a fantastic job installing the windows. They put down drop clothes and carboard everywhere, and cleaned up better than any other contractor we have had. They are very couteous and professional and showed up on the day they said they would show up which was very important because we had a tennant moving in the next day! They also cordinated the delivery of the Loewen windows to arrive at our house right after they got setup, very impressed by that.

The only thing that i find is a little lacking which is why they get a 9 and not a 10 from me, is the fact that it is hard to get Harold to call back sometimes especially before we had even ordered anything (not all the time though). There were a few instances where we had to leave a couple messages or emails before he responded to us. Still waiting on one clarification response, but other than that, a terrific job and we will use them again to replace our doors this coming spring. Also when in the show room the lady that was helping us was not all that friendly or helpful, but Bill and Harold more than made up for that.

Approximate cost of services:
$7,000.00
What could this company do to improve their services?
A little imporvement on communication would make them a 10/10
Any advice to offer fellow homeowners facing a similar project?
Use gator to install your windows, and get Loewen windows, they are fantastic.
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