The handle on our screen door had broken off after many years, so we went back to Gem to order a replacement handle, but Jim quickly went to check at the back and came back with a spare one and gave it to us for free. Talk about customer service! Over the last 20 years, Gem has always provided us with excellent products and services, and we highly recommend them!
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- Company Response
Thank you for such a positive review, Christian!
Making sure our customers leave with a smile will always be our #1 priority. We hope you continue enjoying our products and we hope to see you back in the showroom soon.