Gem Windows and Doors

I dealt with several different people through the various stages of my order and all were very helpful, courteous and knowledgeable about their product. The window fitters were punctual, worked quickly, thoroughly and were great about keeping the mess to a minimum and cleaning up. And the new window looks terrific. I would go back to Gem for more windows for my home and would recommend them to friends.

Over the past few years I have had Gem Window and Doors put in my front door, side door, and eight windows.. each time I have found them to be on time and courteous. They also have very competitive prices. They work well as a team and left my home clean. I figure if I keep coming back they MUST be doing things right.. I would not hesitate to call them in the future when I need more windows or doors.

Gem Windows and Doors gave us the best price by far, and their products are top-notch. We dealt with Seymour, who was friendly, professional, and quick to answer any questions. He helped us pick out the types of windows we wanted quite quickly. He also helped me out with some questions after the job was done and had been paid for, proving that he cared beyond just getting my money.

Walter and his assistant did a terrific job installing the windows really quickly. We had two windows that were difficult to get to, but they never complained and got the job done quickly, despite the difficulty. They cleaned up after themselves well, and never tracked any dirt into the house despite getting the job done on a damp day in November, and only took one 25 minute lunch break!

Overall, I couldn't be happier with the work they did, and I wouldn't hesitate to refer this company to anyone looking to get windows installed.

Our experience with Gem regarding our kitchen window was professional and courteous right from the start.From the initial estimate from Dave,to the booking of the installation with Trina,finally to the professional installation by Frank and his crew.They made sure that our floors were covered and all debris was cleaned up upon finishing.
Gem will be getting more of our business in the future.

Walter and worker arrived prompty on time, patio door disassembled quickly and new door was installed with no problems. Door and windows where cleaned along with frame, as well as debri left behind. Both workers very pleasant and knowledgeable. Very happy with service.

The installation team was ontime and professional. Our floors and stairs were covered and they cleaned up. Concerns about the foam insulation extruding through the calking were explained and a date was set to recalk and solve the problem right away. The owner of the company had been on site to check the instalation and dealt with any concerns we had. Large showroom helped us to understand what we were buying. Sales staff made suggestions about how to keep costs down. The installation was three weeks later than I hoped as the jobs had piled up, this was my only issue.

We had two casement windows installed by Gem Windows and found the two guys who came to install the windows were very professional and did a great job. They took the time to show us how the windows operated, and were generally very patient and helpful.

The installers showed up promptly, did efficient detailed work with a minimum of disruption. They were neat and tidy, with careful finishing, taking all garbage with them, leaving the yard and the room inside as it was. The windows are a great improvement and I'm looking forward to another project next year. This is my second project with Gem.

Gem windows was great! From a wonderful experience with our salesman Dave..He took the patience in explaining our different options and went the extra mile on a number of occassions.
Our installers (Frank and his crew) were respectful of our home and did a fantastic job. Our house has undergone a make-over and are so happy with the product Gem sells, their service and the installers.

We would recommend them to anyone.

the job was really professionally done. installation was completed and very clean. both workers are very friendly and accomodating. all the materials were in excellent shape. and also the give a complete instruction on how the patio door operates.