Gerry's Roofing & Siding Inc

Roofing
49 Morley Street Hamilton ON L8H 3R6
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Roofing
Gerry's Roofing & Siding Inc
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93%

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Best of Award '22 winner 2 timesBest of Award '22winner 2 times

Reviews for Gerry's Roofing & Siding Inc

Average customer rating:
9.3 10 (96 reviews)

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Hamilton in Hamilton
Hamilton in Hamilton
1 review Hamilton, ON
10/10

New Roof

Top notch all the way. Great work crew, professional estimator, well managed business. Used Gerry's 18 years ago. They impressed us then and they still do, after our latest project. Upgraded to a higher quality, style shingle and most impressed by the look. The estimator--Franco--suggested this and it was the right move. Very pleased.
Bruce and Shirley

Approximate cost of services:
$10,000.00
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Company Response

Bruce & Shirley, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience! Franco and the work crew will definitely be happy to read what you wrote. We put customer experience and satisfaction as our top priority, and your review reaffirms the hard work we put in every day.

Private User
Private User
Private User reviews Burlington, ON
0/10

Job not completed

A neighbour recommended Gerry's and although their quote was higher than the others, I was assured their work was superior. What a joke! The guys who did the job left empty water bottles in my garden, dirty t-shirts and caps in my driveway along with a mess of roofing nails and debris all over the roof of my addition (it wasn't being redone) and yard. I called the office and spoke with a woman who identified herself as the owner (wife of maybe) and was most disagreeable. Nonetheless, the next day the gentleman who did my estimate showed up at my door, apologized and proceeded to clean up the mess, which he described as disgusting and unacceptable.
Roughly a month later a neighbour called and asked me to look at my roof. When I went across the street and looked up, I saw that the roofing job ended roughly 2 ft short of the midline on my semi-detached home. (See picture). This would explain why the estimate predicted several more sheets of plywood than was used, and also why the repair to my bedroom ceiling (at a cost of $1000) was leaking again and has to be redone. I called the office to explain the problem and spoke to Gerry who promised to come out and inspect it but never did. All I want is my roof completed.

Approximate cost of services:
$5,000.00
1 of 2 people found this review helpful.
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Tammy in Hamilton
Tammy in Hamilton
1 review Hamilton, ON
10/10

Roofing, Siding, Morley's windows

We have used Gerry's for a number of projects for the passed few years. We have used them for our own home and rental homes. They are professional, on time, and do a fantastic job! Their contractors are friendly and work hard. I highly recommend them!

Tammy and Rick Templeton

Approximate cost of services:
$80,000.00
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Ken  from Hamilton
Ken from Hamilton
7 reviews Toronto, ON
10/10

Siding,Soffits,Facia

Got some quotes for the work we wanted done and all were close in price. Roger who did the estimate was personable, knowledgeable and showed interest in what I wanted. One company who showed up was very quick, barely talked at all and seemed totally disinterested. Fred and Rod who did the work a couple months later were good guys who did a nice Job. Hopefully if any follow up work is ever needed, they will be as good. For siding work I would recommend them for sure.

Approximate cost of services:
$9,300.00
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Christiane in Burlington
Christiane in Burlington
2 reviews Burlington, ON
0/10

Storm damage: immediate repair and roof replacement reuested

Called Gerry's after a storm that destroyed my roof and was told that I would have to wait until they had time. I waited for 2 weeks when my fire alarm sounded as now the roof was leaking after another heavy downpour. I had dealt with Gerry in person years ago and felt confident that the company I knew would deliver. Called again my 2nd and now critical request and was told by a male employee that they didn't have time. I asked him to recommend someone for an emergency repair and was told that he didn't know of anyone. I was floored by the lack of concern. Fortunately, I found a gem in the field elsewhere. I used to recommend Gerry to my friends. No Longer.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Cheryl Anger in Hamilton
Cheryl Anger in Hamilton
1 review Hamilton, ON
0/10

Roof

We had our roof completely stripped and reshingled by them in 2008. We have had them back at least one to two times a year because shingles were lifting or falling off . This past Wednesday we lost shingles right down to the bare wood when we called them they told us the shingles would be covered but we would have to pay for their labour. According to my contract they are supposed to be covered for 10 years for workmanship. Should still be covered for another year. They think I am going to give them anymore money for their shoddy work their nuttier than squirrel crap. My aunt used them in January to replace her shingles she lost half her roof shingles this past Wednesday with the winds. If you are looking to get your roof replaced do not use them their work is garbage and they obviously don't stand behind the job.

Approximate cost of services:
$4,600.00
2 of 2 people found this review helpful.
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Company Response

Unfortunately this is called an act of nature. I am sorry that you feel this way. We do try our best for our customers. Cursing,swearing and calling the owner names gets people absolutely nowhere. The owner did say that we would be there Saturday to fix - before he could finish the names and swearing started. As far as the aunt goes - I cannot respond as I have no clue who she is.

Matt from Burlington
Matt from Burlington
5 reviews Etobicoke, ON
10/10

New Siding

I inquired with three separate companies for siding install and all were well within the same price; however, Gerry's Roofing was able to accommodate my timing requests for install (within six weeks) and, although we had some delays due to weather, the project went without a hitch. They even corrected some minor roof issues while installing the siding, and left the job site clean. Happy to have chosen and will be working with them again on additional roof work.

Approximate cost of services:
$15,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Matt. Our customers are our #1 priority.

Jane St.Germain

hammer17 in Hamilton
hammer17 in Hamilton
6 reviews Hamilton, ON
6/10

Almost satisfied

I was referred to Gerry's by a friend-contractor of mine. They were quick to come out and quote and were able to get the job done fairly quickly after my approval. However I did notice that one of the existing vents on a lower level roof (that they were not working on) was crushed on one side - looked like someone stepped on it. I called and Gerry at first said "it was like that" which wasn't true but after a bit of back and forth, he sent someone out to replace the vent all together. There was a bit of a mess on the ground afterwards (old shingle pieces, nails) but overall, there haven't been any leaks and that's the most important part!

Approximate cost of services:
$2,500.00
1 of 1 people found this review helpful.
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Company Response

I am glad that in the end you were happy with our work.

Jane St.Germain

Private User
Private User
Private User reviews Hamilton, ON
0/10

dissapointed

I called Gerrys for an etimate on sofit, facia, eavestroughs and siding. The company couldnt even be bothered to come out and give me an estimate. Never heard from them again after I had called them. For a company with a pretty good reputation Im kind of dissapointed.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

If this did happen I am shocked and very disappointed. We pride ourselves on quick response to any lead that comes into our office. As owner I personally handle the leads and give them to my sales reps.

Jane St.Germain

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Gerry's Roofing & Siding Inc

Roofing, Siding, Eavestroughing, Windows, Doors, & Skylights! One Stop Shop for all your exterior renovations! Over 30 years in business!

CATEGORIES
Roofing and Siding
SERVICES
Roofing, Siding, Eavestroughing, Windows, Doors, & Skylights.
WEBSITE
http://www.gerrysroofing.ca
YEAR ESTABLISHED
1986
NUMBER OF EMPLOYEES
0
PAYMENT METHOD
Cheque, Credit Card, E-transfers accepted.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$200
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 Year Workmanship Guarantee!
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