Great Canadian Van Lines

Moving & Storage
669 Ridley Pl, Suite 203 Delta BC V3M 6Z7
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Moving & Storage
Great Canadian Van Lines
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81%

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Reviews by rating (past 12 months)

Reviews for Great Canadian Van Lines

Average customer rating:
8.6 10 (176 reviews)

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Tina from Surrey
Tina from Surrey
1 review Surrey, BC
10/10

Move from Ajax to Surrey

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I would highly recommend Great Canadian Van Lines. They were professional, kind and courteous. They took care of our belongings. They made sure everything was accounted for. I really liked how they checked the items, that’s great. They came in and used runner carpets to make sure nothing gets damaged. They clean up after themselves. No scratches on furniture or paint, took good care of the surroundings. Took good care of the products and household going in and coming out.

Approximate cost of services:
$1,500.00
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Company Response

Hi Tina,

Thank you for using our services. Our head office is in Delta so we are close to you if you require any addtional services.

Thank you for your business

Mark Valliant
General Manager

David in Toronto
David in Toronto
1 review Toronto, ON
10/10

Move from Vancouver to Toronto

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The movers that came to our house were very professional, friendly, and efficient. It was a terrific move: one of the easiest I've ever experienced. We highly recommend them to any corporate or private clients.

Approximate cost of services:
$5,000.00
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Company Response

Hi David,

Glad to hear everything went well our you move, we look forward to serving you agian.

Mark Valliant
General Manager

Vancouver
Vancouver
1 review VANCOUVER, BC
10/10

move into Vancouver from Quebec

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I am very pleased to move into Vancouver from Quebec by using your moving service, which is really wonderful and I definitely will refer my friends who need moving. Sincerely, Jinlan J.

Approximate cost of services:
$4,000.00
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Company Response

Hi Jinlan,

I recieved your e-mail in reagrds to our Brick Rewards program and just wanted to follow up and make sure you recieved your discount card.

Thank you for your business

Mark Valliant
General Manager

MK in Vancouver
MK in Vancouver
1 review Vancouver, BC
2/10

Move from Toronto to Vancouver

I recently used Tender Touch / Great Canadian Vanlines for a move from Toronto to Vancouver

They were over 3 hours late at pickup (no call)
The delivery was 5 days late, again, they never call and keep you informed. It always requires a call to them, they never return calls. Had to ask several times for a discount on the late delivery, no apology from company.

Several items were broken, items that were disassembled at collection were not put back (which we had to do)

As a final insult, they charged my credit card 2x, which I had to call several times about to get resolved.

Don't use these guys!

Approximate cost of services:
$4,000.00
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Company Response

Hi MK,

Could you please forward more details on your move. Our company has a service assurrance policy. Late pick ups and deliveries result in refunds and credit backs and if there were any damages on your move you should have forwarded a Claim to our office. Our Customer Service Department is fantastic at resolving issues but we need to hear from you before we can attempt to resolve your issues.

Please see the Important Documents section on our web site (www.greatcanadianvanlines.com, fill out the Claim Form and send it into the attention of Sabrina Sina she will respond to you immediately.

Thank you

Mark Vallaint
General Manager

DF in Ancaster
DF in Ancaster
1 review Ancaster, ON
10/10

Relocated from Coquitlam, BC to Ancaster, ON

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Your company recently relocated me from Coquitlam, BC to Ancaster, ON. My furniture arrived yesterday and I just wanted to tip my hat to Steve and his helpers on both ends.

Steve is prompt, polite and a joy to deal with. In both Coquitlam and Ancaster, I was alone with him and his partners and felt 100% comfortable. They went above and beyond the call of duty and were an absolute pleasure to deal with in a stressful cross country move.

You are lucky to have people like Steve, Tim and "Shaggy" represent your company and I trust you will give them their due praise.

A satisfied customer.

Approximate cost of services:
$3,028.85
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Company Response

Hi DF,

We printed a copy of your letter and have given a copy to Steve and his crew. Our crews love it when clients take the time to send their reviews in.

Thank you
Mark Valliant

Sean in Richmond
Sean in Richmond
1 review Richmond, BC
10/10

Moving from Vancouver to Richmond

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

fantastic service, with professional personable movers! My move was stress free and the staff were very friendly. The crew arrived on time and were quick yet careful at the same time. I will use GCVL again for sure in the future!

Approximate cost of services:
$1,000.00
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Company Response

Hi Sean,

Glad to hear everything went well on your move, we look forward to serving you again.

Thank you
Mark Valliant

Natalie in New York
Natalie in New York
1 review New York, NY
10/10

Moving from Salt Spring BC to New York

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Great experience! One of the best ever! They arrived perfectly on time and were on schedule, the guys unloading the furniture were very friendly. Exactly what was promised, professional set up. Brilliant customer service. Phillip was of great help. Great deal of pleasure working with them, if I ever need to move again, I’ll use Great Canadian Van Lines.
Simply the Best!

Approximate cost of services:
$3,500.00
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Colin in Victoria
Colin in Victoria
1 review Victoria, BC
10/10

Move from Orilla to Victoria

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

First thank you for all of your assistance in a somewhat stress filled series of events. Your crews, in Ontario for loading, and Vancouver Island for the unloading were friendly, courteous and efficient. A bunch of good guys ! !

Your actual costs to the estimated costs involved in the move were very very close which also relieves a lot of the stress. Word of mouth is a very powerful advertising tool, and as we chose GCVL as a result of a personal recommendation, (a move from Barrie Ont. to Vernon BC ) be assured that we will not hesitate to recommend your services.

Once again, thank you for all of your assistance.

Approximate cost of services:
$10,480.20
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Jenny Lapp in Vancouver
Jenny Lapp in Vancouver
1 review Vancouver, BC
10/10

Moving Company

Great Canadian Vanlines was a dream! They were kind and personable and so trustworthy and reliable. They went above and beyond for me and just took care of everything. I would never again go with any other moving company. I have had lots of experience with other moving companies and it is a known fact that some of them are not trustworthy. Great canadian was. They had nothing but my interest in mind. I HIGHLY recommend using Great Canadian.

Approximate cost of services:
$2,000.00
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Company Response

Hi Jenny,

I spoke to your Moving Consultant (Phil) and he mentioned that there were afew complications on your move and that we were quick to respond and take care of the issues. He also mentioned that you came by the office and dropped him off a nice bottle of scotch for all his help - what a treat!

Thank you

Mark Valliant

Neil & Janet in Courtenay, B.C
Neil & Janet in Courtenay, B.C
1 review Courtenay, BC
10/10

Move from Toronto to Courtenay, B.C

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We had to write to tell you how thrilled we were with our wonderful move from Toronto to Courtenay, B.C. Your company did a perfect job. The Toronto crew arrived on time. There were two different gentlemen in charge.. One was named Ali, and I'm sorry but I can't remember the other gentleman's name. Both were very professional, introducing themselves to us, shaking our hands. They answered all our questions. All of the other members of the crew also introduced themselves, and everyone was very friendly. They were extremely efficient and fast, and did a great job loading up our furniture. The delivery crew in Courtenay were even better. Larry was the gentleman in charge, and his crew were Mike and Ron. They were just as professional, efficient, and fast as the Toronto crew. They all introduced themselves and were very friendly. They put carpet runners down throughout the house, and put everything exactly where we asked them to. We were very satisfied with the delivery. What we found truly amazing was the fact that absolutely nothing was missing, and absolutely nothing was broken or damaged in any way. Thank you very much for a perfect moving job! We have sung your praises to all of our family and friends, and would not hesitate to use you in the future, or recommend you to anyone we know.

Approximate cost of services:
$5,670.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Great Canadian Van Lines

Great Canadian Van Lines was conceived in the late 1980’s and commenced operations in Calgary, Alberta in 1990. The company relocated to the greater Vancouver area in 1992 and has operated from this area for the over 25 years. Great Canadian is one of the six major van lines operating ...
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