Great Gulf Group Ltd.

Builders
3751 Victoria Park Ave Toronto ON M1W 3Z4
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Great Gulf Group Ltd.
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35%

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Reviews by rating (past 12 months)

Reviews for Great Gulf Group Ltd.

Average customer rating:
3.4 10 (26 reviews)

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Monde resident
Monde resident
6 reviews Toronto, ON
0/10

Monde condo, big financial loss, unscrupulous builder

Great Gulf is no longer great. They became very cheap, and save every penny at the purchaser's expense. Cheap materials, substandard workmanship, and no scruples. They sell luxury but do not deliver on their promises. Great Gulf could teach Mr. Scooge how to be stingy.

A nightmare purchase and a big financial loss. To make a long story short, the builder left me with 2 unfinished, non-functional bathrooms and got away with this with Tarion's help. This was after 2 years of on and off disruptive work causing more damage, and no functional bathroom in a condo all that time.

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Private User
Private User
Private User reviews Milton, ON
2/10

This company does not provide after-sale service.

This company does not provide after-sale service. Liaison officers between the company and the customers are void. The agents come to your house, they see the defect but the report they send to the company makes nobody come to repair what has to be repaired. or you received a letter from the office telling you, it's not under the warranty anymore or any other reason for not repairing what the customer ask for. I'm very disappointed. I do not recommend buying Great Gulf home.

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Private User
Private User
Private User reviews Toronto, ON
2/10

1 Bloor St.

It is 5 years after occupancy, and amenities are not there yet. After opening for just a few weeks last year, the spa areas closed for "renovation" until further notice. The outside area is still occupied with scaffolding. Recurrent problems with balcony glass. Unstable hot and cold water temperature. It is not clear if they are even planning to finish the construction of the building as they seem to be occupied with other new projects. It looks like they take on more projects than they could handle, or just do not care to complete their projects.

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Private User
Private User
Private User reviews Oakville, ON
1/10

Leak in a new home

The process from the very begging was horrible. No guidance or help, noone knows anything & give different answers everytime you ask the same question. We were unhappy with the quality at the first inspection and insisted things get changes such as poor quality granite countertop in kitchen amongst many issues. 8 months in....we had a devastating leak that destroyed the whole house & we had to stay at a hotel and family for more than a month. This was all due to the person that installed a light fixture in the bathroom cutting into pipe on the roof which is where the water came in from. They never addressed all the issues and 2 years later, we are still dealing with leaks and extremely poor workmanship and no accountability.

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Shakher in Maxville
Shakher in Maxville
1 review Brampton, ON
0/10

Terrible leadership team. No accountability or support

Brand new home, and the fridge fails 25 days in. I have had 6 visits and they can fix it. Its been 30 days without a fridge, and they refuse to take accountability and replace the fridge.

Overall the the house looks good, but build quality and support are the worst I've experience from any builder.

BEWARE!

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Evangelo and Julia in Aurora
Evangelo and Julia in Aurora
9 reviews Aurora, ON
0/10

Garbage workmanship

We've been living in the home for some time now and felt we needed to share our experience. The materials used (doors, windows, toilets etc...) were all junk. Everything has required a replacement. Everything. Worse than the quality of the material is the quality of the workmanship. That fact that
GGH allowed their trades to perform so poorly, and actually signed off on the workmanship says a lot about the kind of company GGH is. Garbage homes. Stay away.

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Private User
Private User
Private User reviews Oakville, ON
5/10

New Home

We received the house mid September and were initially quite happy with the house. However since we got the house, we started seeing quite a few problems. The main issue found was, the flooring company did a terrible job as the wooden floor was uneven and squeaked whenever you walked on it. We requested this to be fixed multiple times and it took over a month and a half to actually start working on it. Once they finished, the problem was worse than before and they then refused to further "repair" it. It took them ages before they even began working on it, just wasting a lot of time.

Very unprofessional customer service.

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Great Gulf Resident in Toronto
Great Gulf Resident in Toronto
1 review Toronto, ON
2/10

One Bloor

While the building is nice looking and the units are fairly well finished, this building has been a nightmare to live in.

I moved into One Bloor mid 2017 at which point I believe a good portion of the low-rise floors (3-36) had moved in. Other than the units the building felt very unfinished. Elevators were still lined with wood, constant fire alarms, constant entry notices for balcony and unit work, no balcony access, no amenities were finished, and the elevator wait time was usually 15m+.

The management team constantly promised access to the amenities and balconies within a few months and missed every single deadline for more than a year. In January of 2018 the Great Gulf CEO attended a meeting to update residents on concerns regarding the building and establish a firm timeline for opening amenities. Although a timeline was promised it was again missed by many months. In July of 2018 the pool area finally was opened and although the pool is beautiful it’s clear that much of it was rushed as the quality seems poor.

Additionally the building has no guest suites and no guest parking despite being Great Gulf's "Flagship” building. All the guest parking was sold to First Capital and is now managed by Impark which charges very high rates to park. I'm embarrassed that my guests have to pay for parking. At one point the management required residents move their cars for parking lot power washing and provided no area to move them to. Impark then ticketed everyone $85 that moved them to the "Visitor Parking".

It's now almost August 2018 and some of the amenities have yet to open. There's still work notices and people coming into my unit on a monthly basis. The elevators usually don't work and it's not uncommon to wait 20m for one.

The units are nice and the building does have a beautiful gym and some of the best amenities I've seen however everything is all about design over function. The kitchen sinks are too small to wash anything in, the bathroom has no countertop, the pools are weird shaped, and the elevator hallway is too narrow to walk through when it's busy. 



Overall I’d try and avoid buying in a Great Gulf building.

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Private User
Private User
Private User reviews Milton, ON
0/10

arbor peak detached house

GG has no professional standards at all: builds detached house community with windows to windows & solid-wall to solid-wall; Does not answer customer technical questions; ignores customers stake concerns; Client liaison is useless and make no sense. Do Not buy house from Great Gulf Home !!!

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