I wanted to take advantage of the Greener Homes rebate program to get some insulation/HVAC stuff done. I used greensaver to do the pre- and post-retrofit evaluation. All the people I spoke to on the phone and in person were great. However the overall process was somewhat annoying.
Often when calling in I got bounced through multiple people before finally getting to somebody who could answer my questions. And each time I had to repeat my address. Also it took two months after the post-retrofit before they finally submitted all the documents needed to the Greener Homes program. In the end it all worked out and I got my rebate, but there was a lack of communication on their part around the process timeline.