I hired Greensaver to do pre-retrofit inspection (july 2021), attic insulation (nov 2021) and post-retrofit inspection (jan 2022).
As of Jan 8 Greensaver hasn't touched my application in the greener homes grant portal and my status there STILL says "Pre-retrofit evaluation requested", while the pre-retrofit evaluation was done in July of last year, and post-retrofit has also been completed.
Therefore, my application cannot move forward and I cannot claim my grant.
The representative (Alfred) who prepared the paperwork said he also cannot access his side of the portal for months.
Alfred was courteous and informative, no complaints regarding his service specifically.
However the inaction on the part of the organization itself makes me doubt I will be getting the grant from the government, and I also wasted $780 on the inspection itself which I otherwise would never require.