I wanted to take advantage of the Greener Homes rebate program to get some insulation/HVAC stuff done. I used greensaver to do the pre- and post-retrofit evaluation. All the people I spoke to on the phone and in person were great. However the overall process was somewhat annoying.
Often when calling in I got bounced through multiple people before finally getting to somebody who could answer my questions. And each time I had to repeat my address. Also it took two months after the post-retrofit before they finally submitted all the documents needed to the Greener Homes program. In the end it all worked out and I got my rebate, but there was a lack of communication on their part around the process timeline.
- Approximate cost of services:
- $600.00
- Company Response
Hi staktrace, Thank you for your note, however, we are unable to identify if we performed any actual Insulation work for you on this project based on your profile name and we do not seem to have a quote request submitted to us through Homestars. Can you please let us know the scope of Insulation work we may have performed for you (if any)? Please note, we are "Greensaver Insulation & Retrofit Services". We do not perform pre or post evaluations related to Greener Homes or have anything to do with the document management regarding that program. Perhaps you have us mixed up with "Greensaver" which is not associated with this profile since we only do Insulation services.
Look forward to your reply as it pertains specifically to the insulation work we may have performed for you.
Kind regards,
The Greensaver team