Although I am content with services. I was disappointed with the sales person who came knocking on my door. Timing was the biggest key. We had been shopping around for a home alarm system when the salesperson came knocking. He was obviously inexperienced b/c he had miss quoted us on how the system would be installed and monitored. The wrong type of monitoring was quoted upon and we were told would not work with our phone service at the time. After we agree and signed on it was after he left and a couple of days later we were called and told that the system we were quoted on wouldn't work with our existing phone system. Then they wanted to add more charges to our contract. Only after aggressive negotiating on our part did we come to an agreement.
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