Hickory Dickory Decks

Decks
Toronto ON M4G 2L1
Write a Review
Write a Review
Website
HomeStars
Decks
Hickory Dickory Decks
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2021 winner 12 timesBest of 2021winner 12 times
Giving Back Award winnerGiving Back Awardwinner

Reviews for Hickory Dickory Decks

Average customer rating:
9.6 10 (364 reviews)

Sort by

DJFRAZE
DJFRAZE
1 review Ottawa, ON
8/10

We had a large composite deck built off the back of the house

They were very patient & accommodating with changes to our design and they were also helpful in suggesting solutions that met our needs.I would recommend both the East and West crews.

Was this review helpful?
Company Response

Thanks for the review! It was a pleasure building the deck for you and I hope you get many sunny weekends to enjoy it this summer!!
Brian.

JM Toronto
JM Toronto
1 review Toronto, ON
10/10

-alone deck for our above-ground pool

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We just want to say thanks to Ibrahim and Jeff of Hickory-Dickory Decks for their design work, honesty and patience in working with us.

They designed a stand-alone deck for our above-ground pool.

They were great in working through 3 or 4 various designs with us as we worked toward a budget and design that was affordable and met our needs.

We also want to thank Tom for the actual deck work. He was friendly, answered questions and did a great job. He was on-site for 3 or 4 days working independently.

Overall we are very pleased with the whole project and would recommend Hickory-Dickory Decks to friends and relatives.

Thanks again.

Was this review helpful?
Company Response

Hi John,

Thanks for taking the time to write a review for us. And for letting us show the deck from time to time.

Enjoy the deck!

Geoff Aucoin
Hickory Dickory Decks

MG in Toronto
MG in Toronto
1 review Toronto, ON
10/10

Deck

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I’d like to thank you very much for the job that Hickory Dickory Decks did on my backyard deck.
After getting your information from the International Home Show, you contacted me quickly and things got going very quickly. I was impressed with the deck you designed you created according to my wishes, and any changed I requested, you took without any problems. You were very informative and I was pleased to getting the job started with your company.
When the work began, Ibrahim and Jesse, were both very courteous and friendly. Their job was impeccable each and every day. Each day, they arrived at the time specified the previous day and worked the entire day. I was impressed with their cleanliness as they always made sure to clean the back yard prior to leaving each day. Their work to detail was quite extraordinary and it showed in the end result of the deck. Their workmanship and work ethic showed each day and I was immensely satisfied. I looked forward to having Ibrahim and Jesse come each day and was excited seeing the deck taking shape.
Geoff, you always kept in contact with me and made sure that I was happy with the work that Ibrahim and Jesse were doing, and I was glad that you made sure that I continued to be satisfied.
I wish you luck with all your future endeavors and if I may be of any service I would more than happily recommend your company.
Thanks again

Was this review helpful?
Company Response

Hi Marcella,

Thank-you for your review. I hope you are doing well and enjoying your low maintenance deck. Have a great summer!

Geoff Aucoin
Hickory Dickory Decks

Daniel L.
Daniel L.
4 reviews Scarborough, ON
10/10

Small Deck & Stairs

From start to finish, the whole process was as we hoped for. My wife and I are very satisfied with the end result. The process was not complicated, it began with a site visit and discussion of what we wanted. Geoff Aucoin (owner) provided a drawing, his crew (not outsourced)arrived on time, built the deck to specifications (which exceeded minimum code)and the finished product looks great!

They will be at the top of the list when we go forward on the next deck project.

Was this review helpful?
Company Response

Hi Daniel,

Thanks for your kind review as well as the slideshow and words on your blog. I know Ibrahim (builder) enjoyed seeing the slideshow.

Enjoy the Fall season and feel free to contact me once you have an idea of what your thinking for the next project.

Take care!

Geoff Aucoin

KevinP in Toronto
KevinP in Toronto
10 reviews Toronto, ON
10/10

New Deck

John Whitehead and his crew are fantastic guys and did a great job on building my deck in North York. It's not a huge deck but is on two levels/storeys joined by stairs. John's quote was not the cheapest, but not the most expensive either. John was very responsive to my request for a quote and came to my house at times that were convenient for me. His quote was very detailed and outlined the measurements, type of material everywhere (from PT structure, cedar skirting and rails, composite deck boards, etc.) Most of the other quotes did not go into that level of detail. The quote also came with diagrams along with measurements so there were no surprises - a nice touch especially considering no one else's quote provided me with that level of information and detail. Lastly, when John himself came by, each time he was super respectful to me, my home (taking off his shoes when entering) and family. He takes the time, even during the quote process to explain exactly what they were going to, that the grass was likely to get damaged, the garbage and dirt for first while, etc so there were absolutely no surprises when they started to the end.

His crew came in the mornings and left late in the afternoons. I never once needed to be home, although I would come home from work earlier just to watch the construction of my new deck.

I would highly recommend John Whitehead and his skilled carpenters anytime to anyone. The finishing touches are excellent and despite the very small premium compared to other quotes, you get complete ease of mind, a responsive contractor, detailed quote and backed by a quality brand parent company (Hickory Dickory deck) and warranty. Why would you consider choosing someone else? Just give John a call and you will see.

Was this review helpful?
Company Response

Hi Kevin,

Thanks again for your business! And taking the time to write a review on Homestars. I hope you have been enjoying your deck!

Natasha Mitchell in Toronto
Natasha Mitchell in Toronto
1 review Toronto, ON
10/10

Deck

From the initial consultation through to completion, Geoff provided great suggestions and continued follow up. When there were some timing challenges, they were resolved promptly. The end result is great and the craftsmanship was excellent. I would definately recommend them.

Was this review helpful?
Company Response

Hi Natasha,

I wanted to thank-you for writing your review and I really appreciate your business. It was quite a backyard transformation. Enjoy your summer. Take care.

Geoff Aucoin

Marsha
Marsha
1 review Mississauga, ON
10/10

Build deck

My husband and I are very happy with the deck that Hickory Dickory Decks built for us. Geoff our salesman was very pleasant to work with and helped us make decisions on the design. Even though we changed the design many times, he never made us feel rushed and told us not to worry about how long it took to come to a decision.

The deck is extremely well constructed and we are very pleased with the workmanship. We did have some design issues during the build but Geoff resolved every issue to our complete satisfaction.

Was this review helpful?
Company Response

Hi Marsha,

I hope you are enjoying your 1st full year of your deck and are happy with the final design. It only took us a few years but we finally got it. Thanks for writing a review of Hickory Dickory Decks. Take care.

Geoff Aucoin

Carmelle in Mississauga
Carmelle in Mississauga
1 review Mississauga, ON
10/10

Deck with pergola

We have an amazing deck (with pergola) and are enjoying our 4th year with it. We had contacted 2-3 different companies for quotes and what made us choose Hickory Dickory Decks was Geoff Aucoin. He demonstrated much patience going over detail after detail; from the 1st question to the 50th, his helpfulness remained the same. The work was done with meticulous detail, and the workers were very nice to deal with. Once the project was nearly over, there was one detail that we didn’t like. There were no questions asked, no arguing – they simply re-did it to our satisfaction. We are also very grateful to the company for their “win $10,000 contest” as we were the 1st winners! We will happily show off our deck to anyone who is interested and will recommend Hickory Dickory Decks.

Was this review helpful?
Company Response

Hi Carmelle,

I can't believe it has been almost 3 years since your deck was installed. No doubt your still enjoying it and I will have to come back soon to look at installing the ShadeFX awning you were asking about. Thanks for the kind review. See you soon.

Geoff Aucoin

33case mississauga
33case mississauga
2 reviews Mississauga, ON
10/10

Build Deck

The project included complete removal of old deck;
pour footings for new footings;
build frame and decking.
Decking included 262 Ft Sq of 2X6 knotty cedar, and 288 Ft Sq northern composite plus cedar rail, trim and skirt.
The team helped us decide on shape,size and materials.
The installation was performed in a professional manner.
The Jeoff and tradesmen were always willing and able to intelligently answer our questions.
I highly recommend Hickory Dickory Decks.

Was this review helpful?
Company Response

Hello Case,

Just wanted to thank-you for writing the review. I hope you and Nancy are enjoying the nice summer weather and your composite deck.

See you sometime this soon.

Geoff Aucoin

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hickory Dickory Decks

With franchises in over 60 cities in Canada, we’ve designed and built over 25,000 beautiful composite decks and have worked hard to earn our reputation as the best in the deck business.

To us, every project we undertake is not just a deck – it’s a Hickory Dickory Deck. That means it’s constructed to the highest standards using the best materials. It means it’s built by professional carpenters and craftspeople who adhere to the Hickory Dickory Decks philosophy and are careful to represent our brand well, every day. That means that you – our valued customer – will receive the best deck money can buy, backed by our complete satisfaction guarantee.

CATEGORIES
Decks
PRODUCTS
Composite and PVC Decks, Wood Decks, Gazebos, 3 Season Rooms, available with: lighting, planters, cabanas, arbors, pergolas, trellises, aluminum and composite railing.
SERVICES
DECKS.CA - Custom Deck Building, 1000's of Deck Ideas on-line, Deck Design and Consultation, ON-TIME Start and Completion, Full Service Lumber Yard , Permit Drawings and Engineering, Experienced Professional Carpenters
BRANDS
ARMADILLO, AZEK, CLUBHOUSE, GREENBAY DECKING, FIBERON, MOISTURESHIELD, TIMBERTECH, TREX, TRUNORTH, VEKA, ZURI. RAILING BRANDS - ETP METALS, CENTURY, ALMAR, FIBERON, TIMERTECH, TREX, INVISIRAIL
STYLES
Even with 25,000 decks built in Canada, our customers are still coming up with unique designs and functions. Customers come to us for "out of this world" unique, custom designs as well as to help fix the back porch...
SPECIALITIES
Composite and PVC Decks with long term warranties and unique custom designs
WEBSITE
http://www.decks.ca
YEAR ESTABLISHED
1987
PAYMENT METHOD
Cheque
MEMBERSHIPS
LANDSCAPE ONTARIO, NADRA, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
20 YEAR TO LIFETIME WARRANTIES ON COMPOSITE AND PVC DECKING BRANDS, 2 YEAR WORKMANSHIP WARRANTY
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.