Hickory Dickory Decks

Decks
Toronto ON M4G 2L1
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Hickory Dickory Decks
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96%

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Reviews for Hickory Dickory Decks

Average customer rating:
9.6 10 (451 reviews)

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Glenn M.
Glenn M.
2 reviews Mississauga, ON
10/10

Decks

Bob Robertson from Hickory Dickory Decks along with his crew - Richard and Evan brought professionalism and a tremendous work ethic to the job site everyday. The job involved a significant tear down of an existing deck. The project included a visit the the company's outdoor showroom which helped solidify decisions regarding both design and the materials used in the build. Bob's collaborative nature made mid-project design modifications easy and resulted ultimately in a better design. Our family now has an outdoor living space that we will enjoy for years to come. I would have no hesitation recommending Bob and his team for any outdoor deck work you may be considering.

Approximate cost of services:
$1.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Research materials, and understand how you plan to use the space. Take the time to properly match building materials with your brick colour
1 of 1 people found this review helpful.
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Company Response

Thanks for the awesome response Glenn. You and Anya were terrific to work for and treated us very well. You now have a terrific low-maintenance party spot in the woods and we wish you many long years of enjoyment. Thanks again, Bob

Stephanie N.
Stephanie N.
8 reviews Mississauga, ON
10/10

Deck

We had the pleasure of dealing with Geoff Aucoin for our project. Geoff was punctual and knowledgeable. He explained different options for our deck and took the time to understand what our needs and wants were for our backyard. He designed a practical yet attractive layout and the pricing was up front and fair. Geoff stayed in touch throughout the project and was quick to reply every time we had a question or needed something sorted out. The work began and ended on schedule. Fred and Adam were our carpenters. Their workmanship is truly outstanding. From the sanding to the steps...the finished deck is beautiful. We have had a lot of work done in our backyard this year (complete pool renovation, irrigation and some interlock) and our experience with Hickory Dickory Decks (and Geoff, Fred and Adam) has been, by far, the most enjoyable, reliable "stress less" part of our renovations. We will be recommending them to family, friends and neighbors without hesitation.

Approximate cost of services:
$12,000.00
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Company Response

Hi Stephanie,

Thanks for your awesome review! Hope you guys get to relax a bit and enjoy the backyard. Have a great summer.

Take care,

Geoff

Rachel & Ken from Markham
Rachel & Ken from Markham
1 review Markham, ON
10/10

Decks

We met Clark who is the owner of Hickory Dickory Decks in Markham back in May this year. He is young and passionate. First year in this business. Our project was basically his first ever big one. He is the owner but not the builder. But he guaranteed to us that his builder does beautiful jobs. At the beginning we were not sure if he was the right person. We felt like we were taking a risk. We basically just trust in our feeling about him as he seemed very genuine to us. It turned out that Clark was a super professional person and he worked very hard to make sure we were satisfied. He worked till 2am to revise his design blueprint so he could email it to us on Saturday morning. He texted us almost every single day to update the status. He also tried his best to get us a very deal on better quality lumbers when the ones we ordered was out of stock. Also his builder Rod was a gem in carpentry. He is very detailed oriented, cautious and careful. He did a fantastic job on framing and stairs, which are the most important two things in building decks! Still Clark came to our backyard every single day to check the work and make sure the materials delivered right in time for building. Our deck is huge. It fits a 8-ppl dining set, a swing with screen door plus a conversational patio set! And it was done in three weeks with every single detail being taken care of. At the end Clark came in to clean our deck and did a bunch of things that he didn't have to, such as fixing our hose, cleaning our fence and etc. He is really passionate about what he does. We took a risk to hire him but thanks to Lord it was probably the best choice we've ever made in our home. To anyone who wants to have a deck in your backyard. Please don't go cheap to build a pressure treated one and still spend thousands of dollars! Go with the composite and you'll never regret. Hickory Dickory Deck is definitely the best deck company if you're willing to invest in your backyard.

Approximate cost of services:
$20,000.00
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Company Response

Hi Rachel and Ken,

Thank-you for giving me the opportunity to build your deck project. The composite was definitely the correct choice for your deck. Take care and enjoy the deck!

Geoff

Eileen from Mount Hope
Eileen from Mount Hope
4 reviews Hamilton, ON
0/10

New deck

We had a terrible experience with Hickory Dickory Decks. Contractors would show up one day and then we would not see them for days or a week. Very poor communication. 2 week timeframe turned into a 3 month project. Poor quality workmanship. Would never Recommend them.

Approximate cost of services:
$15,000.00
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3 of 3 people found this review helpful.
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Company Response

Hello Eileen,

Thank you for taking the time to write your review about Hickory Dickory Decks. We are extremely sorry to hear about your negative experience with your deck, as we take customer service very seriously. We remember your project and the issues we had with the carpenter assigned to build your deck. In the end we corrected our mistakes that were made and that particular carpenter is no longer working for us. Again, we apologise for your experience and if there is anything we can do for you at this time please let us know.

Hickory Dickory Decks Management

Michelle from Mississauga
Michelle from Mississauga
1 review Mississauga, ON
10/10

Backyard Deck/Oasis

I wish I could include a before and after photo in this review, because you would see first hand the amazing transformation that took place in our backyard, thanks to Hickory Dickory Decks. Hopefully the 'after' photos shows you what a great job was done. Not only did the end product exceeded my expectations, the service and professionalism was top notch. I highly recommend Hickory DIckory Decks to anyone looking to put in a deck!

Approximate cost of services:
$40,000.00
What could this company do to improve their services?
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0 of 1 people found this review helpful.
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Company Response

Thanks Michelle,
I'm glad you are enjoying the deck so much! It really completes your backyard oasis with the pool and stonework.

Take care,

Geoff

Linda West from Mississauga
Linda West from Mississauga
3 reviews Mississauga, ON
10/10

deck

Many thanks for Bob Robertson, of Hickory Dickory Decks, for taking our vision of the dream deck and designing and leading the project from start to finish, on time and on budget.
To his crew of Richard and Evan - We were impressed with your tireless energy, expert workmanship, and commitment to satisfy the customer. You built us a deck that we are proud of, and we are blown away with the results!

Approximate cost of services:
$25,000.00
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Company Response

Thank you to you and Peter, Linda, for starting our year off in your lovely back yard. The seating area and Pergolla you wanted were a great choice and the Veka decking will look terrific until we are all old and grey. The guys miss Peter's bottomless coffee pot. Thanks again, Bob

aviva
aviva
3 reviews Vaughan, ON
10/10

New deck

When we decided to replace our old cedar deck with composite, we looked at several options. HDD offered not only the widest choices, but also the best service. From the very first, all our questions were answered, all our options explained and all our concerns addressed. The build itself was seamless. We were so impressed, not only with the diligence of the team, but also with their attention to detail. Every cut and corner was done right and the finished product is beautiful. So excited to have a deck we know we can enjoy for decades to come. I'd highly recommend HDD to anyone considering composite; they're a great choice.

Approximate cost of services:
$27,000.00
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Company Response

Thank you Aviva & Michael! It was wonderful to work for you. Your project came out great & I think you made a good choice on the color.

Eric Greenwald in Thornhill
Eric Greenwald in Thornhill
4 reviews Richmond Hill, ON
8/10

deck

Steve Hall was knowledgeable and completely redesigned our deck. Easy to work with and gave us many options that would work within our budget. Workers were professional, efficient and punctual. Amazing experience and we're thrilled with the final product.

Update: 1 year later there are several stains on the composite which have been difficult to remove. Steve Hall tried to come out and clean them for a price, but the result was less than satisfactory. I felt like he should have warned me that a lower level composite will stain easily and permanently. I would have been happier with a wood deck.

Review has 1 previous version
Approximate cost of services:
$12,000.00
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Company Response

Hi Eric,
Your deck looks fantastic. I'm sure you'd agree 100 times better than staining the old wood deck. You were a pleasure to work with. Thank you for allowing us to be a part of your outdoor space! My most memorable moment from our interaction was when you told me something like: "After seeing your design, I can't look at my old deck the same way. Every time I go out there, I picture the way it should be". Thanks again.

Eric Greenwald in Thornhill
Eric Greenwald in Thornhill
4 reviews Richmond Hill, ON
10/10

deck

Steve Hall was incredibly helpful and able to work with our budget and requests. We told him what we wanted and he designed an amazing deck. Workers were professional, efficient and punctual. The final product is amazing.

Approximate cost of services:
$12,000.00
What could this company do to improve their services?
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Company Response

Hi Eric,

Thanks again for your business and taking the time to write your review. Take care!

Geoff

Susan Manuel from Grimsby
Susan Manuel from Grimsby
4 reviews Grimsby, ON
10/10

New Deck

Kevin Beamer and his team did a fabulous job on our now very beautiful deck. He helped us with the design, spent a lot of energy on the construction so that it would hold up our new glass roof. Not only was the end result amazing it was a good experience throughout the project. The whole team worked very hard to deliver a job well done. Appreciated.

Approximate cost of services:
$40,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hickory Dickory Decks

With franchises in over 60 cities in Canada, we’ve designed and built over 25,000 beautiful composite decks and have worked hard to earn our reputation as the best in the deck business.

To us, every project we undertake is not just a deck – it’s a Hickory Dickory Deck. That means it’s constructed to the highest standards using the best materials. It means it’s built by professional carpenters and craftspeople who adhere to the Hickory Dickory Decks philosophy and are careful to represent our brand well, every day. That means that you – our valued customer – will receive the best deck money can buy, backed by our complete satisfaction guarantee.

CATEGORIES
Decks
PRODUCTS
Composite and PVC Decks, Wood Decks, Gazebos, 3 Season Rooms, available with: lighting, planters, cabanas, arbors, pergolas, trellises, aluminum and composite railing.
SERVICES
DECKS.CA - Custom Deck Building, 1000's of Deck Ideas on-line, Deck Design and Consultation, ON-TIME Start and Completion, Full Service Lumber Yard , Permit Drawings and Engineering, Experienced Professional Carpenters
BRANDS
ARMADILLO, AZEK, CLUBHOUSE, GREENBAY DECKING, FIBERON, MOISTURESHIELD, TIMBERTECH, TREX, TRUNORTH, VEKA, ZURI. RAILING BRANDS - ETP METALS, CENTURY, ALMAR, FIBERON, TIMERTECH, TREX, INVISIRAIL
STYLES
Even with 25,000 decks built in Canada, our customers are still coming up with unique designs and functions. Customers come to us for "out of this world" unique, custom designs as well as to help fix the back porch...
SPECIALITIES
Composite and PVC Decks with long term warranties and unique custom designs
WEBSITE
http://www.decks.ca
YEAR ESTABLISHED
1987
PAYMENT METHOD
Cheque
MEMBERSHIPS
LANDSCAPE ONTARIO, NADRA, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
20 YEAR TO LIFETIME WARRANTIES ON COMPOSITE AND PVC DECKING BRANDS, 2 YEAR WORKMANSHIP WARRANTY
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.