Our old boiler died during the early spring and I contacted a few different companies about getting a new boiler. The owner of Hoerner, Andrew, came to our home and provided me with options and patiently talked me the installation process. Kim in the main office of Hoerner provided me with a highly detailed and informative overview of the pricing options. Shortly thereafter, the installation team of Nathaniel and Nick came and installed a new high efficiency IBC boiler. It took three days to remove the old boiler, and install the new system. The quality of work, professionalism, attention to detail, and clean up, were exceptional. Rarely have I been as impressed with level of service and attention to detail as I was with Hoerner.
- Company Response
This review is the kind of review that is so exciting for a business owner to receive. You have identified the office's performance, that they provided a highly detailed and informative overview. You confirmed that Andrew came out and informed you of all your options. Then finally you shared that the installers were professional, paid attention to all the details properly, and cleaned up. Thank you so much for writing this review online and identifying all of the processes. It is such a pleasure to work with clients like yourself. Stay safe and well during these trying times. Best wishes Tracey