Hoerner Heating & Plumbing and Drains

Plumbing
868 Broadview Ave Toronto ON M4K 2R1
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Hoerner Heating & Plumbing and Drains
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94%

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Reviews by rating (past 12 months)
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Best of 2021 winner 5 timesBest of 2021winner 5 times

Reviews for Hoerner Heating & Plumbing and Drains

Average customer rating:
9.7 10 (431 reviews)

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Lisa in Swansea
Lisa in Swansea
8 reviews Toronto, ON
10/10

New Boiler Installation

Our old boiler died during the early spring and I contacted a few different companies about getting a new boiler. The owner of Hoerner, Andrew, came to our home and provided me with options and patiently talked me the installation process. Kim in the main office of Hoerner provided me with a highly detailed and informative overview of the pricing options. Shortly thereafter, the installation team of Nathaniel and Nick came and installed a new high efficiency IBC boiler. It took three days to remove the old boiler, and install the new system. The quality of work, professionalism, attention to detail, and clean up, were exceptional. Rarely have I been as impressed with level of service and attention to detail as I was with Hoerner.

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Company Response

This review is the kind of review that is so exciting for a business owner to receive. You have identified the office's performance, that they provided a highly detailed and informative overview. You confirmed that Andrew came out and informed you of all your options. Then finally you shared that the installers were professional, paid attention to all the details properly, and cleaned up. Thank you so much for writing this review online and identifying all of the processes. It is such a pleasure to work with clients like yourself. Stay safe and well during these trying times. Best wishes Tracey

Rajiv in Toronto
Rajiv in Toronto
9 reviews Toronto, ON
10/10

Removal of gas stove and dishwasher

I needed to have a gas stove removed and the line capped off because I'm switching to induction, and was replacing a dead dishwasher at the same time. I wanted the work done quickly so I'd have minimal turnaround without a stove. Hoerner were able to schedule me for the very next day. Derek arrived on schedule, and gave me an quote on the spot, and once I agreed to the price he took care of the work very quickly and cleanly. He even jury-rigged a cap for the drain line so that if something went horribly wrong with the kitchen sink before the new dishwasher was installed, water wouldn't flood the cabinet.
Fast, professional, and friendly service. I wouldn't hesitate to recommend Hoerner!

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Company Response

HI Rajiv,
Thank you so much we are very grateful for your extremely detailed and informative review. We are so pleased that you found Hoerner fast, professional, and friendly. We hope that you choose Hoerner in the future.
Stay safe stay well during these difficult times.Tracey

Adam S.
Adam S.
14 reviews Toronto, ON
10/10

Furnace leak repair and new humidifier

Our furnace was leaking water. Derek came out to assess the situation and suggested an out-of-the-box solution involving a pump that would drain into our sink (eliminating the existing long and dirty pipe to the floor drain). We also had an assessment of the humidifier and decided on a recommended upgrade. The work was done well at a fair price and we have been dry and comfortable since - and expect this will serve us well into the future. I would not hesitate to request service by Hoerner again!

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Company Response

Adam thank you so much for this extremely helpful and thorough review. Derek will be so happy that his suggestions were helpful. That he was able to offer a humidifier that was to your liking. Comfort is important during these stay at home times. Thank you again and we hope you choose Hoerner in the future. Be safe be well.Tracey

Everton Lewis in East york
Everton Lewis in East york
0 reviews Toronto, ON
10/10

Saturday night plumbing problem

Great plumbing service. Great customer service. Saturday I had water leaking from the kitchen sink. Turned off the water valve and it was still oozing all over the floor. I called late Saturday evening and they responded within a few minutes. Carefully explained all the Covid precautions they would take and helped to set up a contactless experience. Tech was at my home within the hour and had the problem diagnosed quickly. It was a really good experience. I was able to go to bed and sleep soundly with the problem resolved. Definitely my go to for the future.

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Company Response

Thank you so very very much. We love getting such positive reviews. We thank you so much for taking the time to write about the Hoerner experience. We so pleased you would choose Hoerner in the future. Be safe and well. Best wishes Tracey

Lisa in Toronto
Lisa in Toronto
0 reviews Toronto, ON
1/10

Installation of kitchen faucet

Hoerner charged us $400.00 for the basic removal of an older kitchen faucet and installation of a new one. The job took 45 minutes and this price was absolutely ridiculous. They won’t tell you how much they are going to charge until they are onsite and you already owe them the 59 “diagnosis” fee. This is despite the fact that they clearly know how much they will charge you because another reviewer on this site was charged the same amount for a kitchen faucet install. It feels manipulative and the fee for a simple faucet install is absurdly disproportionate to the work involved. I will not hire this company again.

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Company Response

Thank you for providing feedback. This review does not reflect our company at all. We do not recognize this job. If you could reach out to us in regards to this review. Thank you Tracey 416 463 2573

Private User
Private User
Private User reviews Toronto, ON
10/10

Installation of boiler backflow and regulator

Thanks Andrew! Great seeing you hard at work . Feel safe knowing you installed the regulator, new shutoff valves and garden hose faucets. Already used one faucet to clean my bike after riding in the mud. :)

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Company Response

Thank you so very much for taking the time to share a review with Hoerner. Online reviews are so very important to our company. We always make sure to share the reviews with our technicians as they really appreciate the feedback.
We hope you choose Hoerner in the future. Be safe and be well. Best wishes.

Private User
Private User
Private User reviews Toronto, ON
10/10

tankless hot water

Very tech savvy company. Excellent communication with their clients.
They quickly responded to our service request when our tankless hot water unit started leaking. We were very fortunate that they sent Claire. She was able to quickly diagnose the problem and install a new tankless water heater with no mess left behind.
Thank you Claire.

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Company Response

Hi
We are so happy to receive this lovely review. We work very hard to keep our technicians trained and sending the right technicians to the right jobs. We are so happy that Claire had excellent communication. Thank you so much for writing this review. Be safe and well and we hope you choose Hoerner in the future. Best Tracey

SJP in Midtown Toronto in Richmond Hill
SJP in Midtown Toronto in Richmond Hill
2 reviews Toronto, ON
10/10

Replace sump pump

From the initial call on a Saturday morning at 8 am to the finished job on Saturday afternoon at 4 pm,, the entire experience was excellent. Initial contact with Claire was friendly, pleasant and informative. I had estimates for three options within an hour and our technician, La, arrived at 12:30 with all the parts necessary for the job. He was polite, knowledgable and neater than I thought possible for a job this inherently messy. Everything was beautifully installed and all the trash disappeared with La. I never thought we could get this troublesome a problem fixed so quickly on a weekend. I cannot recommend Hoerner too highly and will use them for all my plumbing needs in the future.

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Company Response

We are so pleased that we were able to assist you with a sump pump replacement on a Saturday. We were so pleased that you were satisfied with both the office experience and the field technician. We are very thankful that you were kind enough to post a review. It is so helpful to our online clients. Be safe be well. Best wishes Tracey

Private User
Private User
Private User reviews Toronto, ON
10/10

Burst Pipe

During the pandemic, we had a pipe burst in our living room wall. Water was running down the side of the house and there was a loud hissing sound until I turned off the water main. With visions of thousands of dollars in damage, I called Hoerner hoping they would live up to their Home Stars reviews. Stephen arrived 90 minutes later. He quickly identified the location, cut into the wall, noted the waterproofing had kept the water outside the house and running out the siding. He found the burst pipe, cut it off and recapped the site, and advised to keep the wall gap open and well heated during the cold snap. The bill was less than I had feared. Stephen was understanding, did a super job and followed all the COVID protocols. Thanks for a great job!

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Company Response

What a thorough and detailed review. Thank you for taking the time to create such an extensive description of the service visit. It is so very helpful when our customers post an online review. Be safe and well. We hope you choose Hoerner in the future for your Plumbing, Heating & Drain jobs. Tracey

Sue
Sue
3 reviews Toronto, ON
10/10

Fixed old furnace

Our old furnace stopped working on a very cold day. We appreciated that Andrew came to the rescue on the weekend. We appreciated that he was here for a few hours working through possible sources for the problem, not giving up until it was solved. Showed us a kind of diligence to not stop until it was fixed. Great sleuthing Andrew, thanks!

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Company Response

We are so happy our after-hours was able to serve well.
So important to have heat right now....very cold outside. We are happy we could be of service. Thank you so much for choosing Hoerner Heating & Plumbing. Best Wishes Tracey

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hoerner Heating & Plumbing and Drains

WE are open 24/7. We currently have safety procedures in please and are operating contactfree service. At Hoerner Plumbing, there is an operator on Duty 24/7, so you will always speak with a person, we will provide you with an exact 2 hour arrival window, our trucks are well stocked, often we can do it all with just one service call, we clean up so well and it is like we were never there.

Services that we provide for PLUMBING are, Install & repair toilet.
Install & repair faucets, Install service to tankless water heaters Install Sewage ejectors as well as install sump pump.
Services that we provide for HEATING are Install service to tankless water heater.Install & service high efficiency boilers for your home.Boiler Service.Service to radiant floor heating systems.
Install & repair Radiators.
Services that we provide for DRAINS are:service to clogged pipes and drains.Camera inspection of drains.Install repair main line backwater valves to protect your home from city back-up.
Hydro Jetting of main drains to remove grease & sludge.
Install & service to sewage ejector & sump pumps.hydronic heating or hot water heating

Yes! Andrew Hoerner Pledges 100% Satisfaction Guarantee, or we will redo the repair for no added fee.

plumbing Plumber | Plumbing
water heater Leak Detection | Leak Repair
plumber Drain Cleaning | Clogged Drain
tankless water heater Plumbing Contractor | Plumbing Service
water heater tankless Boiler Repair | Boiler Installation
hot water heater Emergency Plumber | 24 HR Plumbing
sump pump Water Heater Repair
water heating Commercial Plumbing Contractor | Company
gas water heater Toilet Installation | Toilet Repair City
electrical water heater Residential Plumbing | Plumber
electric water heater
solar water heater
leak detection
plumber service
toilet repair
drain cleaning
leaky faucet
plumbing contractor Solar Water Heater Installation | Repair
Water Heater Installation
plumbing services
water heater
boiler repair
clogged drain
plumbing service
tankless water heater
emergency plumber
water heater installation
plumbing repair
back up sump pump
drain snake
water heater repair
emergency sump pump
water boiler repair
emergency plumbing
sump pump installation
24 hr plumbing
toilet installation
commercial plumbing
plumbing installation
slab leak
residential plumbing
commercial plumber
residential plumber
Tankless Water Heater Installation | Repair
Gas Water Heater Installation | Repair
Electric Water Heater Installation | Repair
Solar Water Heater Installation | Repair
Hot water heating
Radiant floor heating
Drain digs
plumbing Install
repair toilet.
Install faucets
Repair faucets
Tankless water heaters
Install Sewage ejectors
Install sump pump
Hydronic Heating
Hot Water heating Installation
Hot water heater servcie
Tankless water heater service
efficiency boilers installation
Boiler Service
radiant floor heating service
radiant floor heating installation
Install radiators
repair radiators
drain service
clogged pipes
clogged drains
drain camera inspection
backwater valves installation
backwater valve service
Hydro Jetting main drains
sewage ejector
install sump pump
sump pumps
toilette install
toilet repair
faucet installation
faucet repair
old home heating
emergency plumbing
hydronic hot water heating
Install tankless water heater
repair radiant floor
Install high efficiency boilers
Install boiler combi units
drain camera inspection
Backwater water valve install
Backwater valve maintainenance
plumbing Plumber
Toronto Plumbing
water heater Leak Detection
Leak Repair
plumber Drain Cleaning
Clogged Drain
tankless water heater Plumbing Contractor
Plumbing Service
water heater tankless
Boiler Repair
Boiler Installation
hot water heater
mergency Plumber
24 HR Plumbing
Water Heater Repair
water heating
Commercial Plumbing Contractor
Commercial plumbing Company
gas water heater
Toilet Installation
Toilet Repair City
electrical water heater Residential Plumbing
Plumber
electric water heater
solar water heater
leak detection
plumber service
toilet repair
drain cleaning
leaky faucet
plumbing contractor
Water Heater Installation
plumbing services
water heater
boiler repair
clogged drain
plumbing service
tankless water heater
emergency plumber
water heater installation
plumbing repair
back up sump pump
drain snake
water heater repair
emergency sump pump
water boiler repair
emergency plumbing
sump pump installation
24 hr plumbing
toilet installation
commercial plumbing
plumbing installation
slab leak
residential plumbing
commercial plumber
residential plumber
Gas Water Heater Installation
Gas water heater Repair
Electric Water Heater Installation
Electric water heater Repair

CATEGORIES
Plumbing, Heating & Air Conditioning, and Drain Services
PRODUCTS
PLUMBING Install & repair toilet. Install & repair faucets. Install fun faucets with amazing touch technology that your family will love. Install service to Tankless water heaters. Install Sewage ejectors. Install sump pump. Hydronic Heating - Hot Water HEATING Install service to Tankless water heater. Install & service high efficiency boilers for your home. Boiler Service. Service to radiant floor heating systems. Install & repair Radiators. DRAINS Service to clogged pipes and drains. Camera inspection of drains. Install repair main line backwater valves to protect your home from city back-up. Hydro Jetting of main drains to remove grease & sludge. Install & service to sewage ejector & sump pumps.
SERVICES
Plumbing Install & repair toilet. Install & repair faucets. Install fun faucets with amazing touch technology that your family will love. Install service to Tankless water heaters. Install Sewage ejectors. Install sump pump. Hydronic Heating - Hot Water HEATING Install service to Tankless water heater. Install & service high efficiency boilers for your home. Boiler Service. Service to radiant floor heating systems. Install & repair Radiators. Drains Service to clogged pipes and drains. Camera inspection of drains. Install repair main line backwater valves to protect your home from city back-up. Hydro Jetting of main drains to remove grease & sludge. Install & service to sewage ejector & sump pumps
BRANDS
NTI Boilers, Viessmann Boilers, Laars Boilers, Slant Fin Boilers Boiler Combi heating systems (condensing units) Navien tankless water heater, AO Smith Water Heater - Atmospheric, Bradford White, John Wood, Moen faucets, Delta faucets, Kohler faucets, Grohe faucets, American Standard FAUCET, Bio Clean-Drain liquid, Toto Toilet, American Standard toilet, Emergency Plumbing
STYLES
Hydronic Heating systems. Efficient. Professional. Old and New heating systems. Gas systems. Emergency Service 24/7
SPECIALITIES
Hot water heating (hydronic) Install tankless water heater Repair radiant floor Install high efficiency boilers. Install combi units. Drain camera inspection Backwater water valve install & maintain. Building Trap removal. New water service. Repipe house. Emergency service 24/7
WEBSITE
http://www.hoerner.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
7
PAYMENT METHOD
Credit Card,Cheque,Cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.