During the pandemic, we had a pipe burst in our living room wall. Water was running down the side of the house and there was a loud hissing sound until I turned off the water main. With visions of thousands of dollars in damage, I called Hoerner hoping they would live up to their Home Stars reviews. Stephen arrived 90 minutes later. He quickly identified the location, cut into the wall, noted the waterproofing had kept the water outside the house and running out the siding. He found the burst pipe, cut it off and recapped the site, and advised to keep the wall gap open and well heated during the cold snap. The bill was less than I had feared. Stephen was understanding, did a super job and followed all the COVID protocols. Thanks for a great job!
- Approximate cost of services:
- $400.00
- Company Response
What a thorough and detailed review. Thank you for taking the time to create such an extensive description of the service visit. It is so very helpful when our customers post an online review. Be safe and well. We hope you choose Hoerner in the future for your Plumbing, Heating & Drain jobs. Tracey