A water pipe in my kitchen burst last January. In order to avoid the same problem happening again next winter I was told that the water pipes had to be rerouted away from the uninsulated outer walls of my house. Mike, an excellent plumber from Hoerner came and carefully explained the whole required process to me and gave me better, more money saving advice than a previous plumber from a different firm. I found Mike to be a skilled and personable gentleman who really likes his work and speaks well of the company he works for! This is something rare these days, a guy who enjoys and takes pride in his work! And the praise doesn't stop there...Tracey who manages things at their head office stayed in touch and answered my million questions patiently and even checked in with owner Andrew when I needed a bit more plumbing advice....he even came by as well just to put my concerns about a separate issue to rest...and finally, Mike's colleague/assistant, Calvin, deserves an honourable mention as well...he too was a competent professional!
So there you have it: FIVE STARS for Hoerner Heating & Plumbing!!
I will definitely recommend them to friends and call them again (although I hope I won't need to for a very long time! ;>). Thank you!!!
- Approximate cost of services:
- Company Response
Thank you so much for taking the time to write such a detailed review. It is wonderful to hear that our technicians and office staff are going the extra mile to meet the needs of our clients. We at Hoerner Plumbing truly appreciate your amazing review and look forward to helping you again in the future.