Hoerner Heating & Plumbing

Plumbing
Toronto ON M4K 2R1
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Hoerner Heating & Plumbing
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92%

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Reviews for Hoerner Heating & Plumbing

Average customer rating:
9.8 10 (739 reviews)

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mia in Mississauga
mia in Mississauga
1 review Mississauga, ON
10/10

Professional, Efficient and Thorough

The service was professional and personal. The entire team was great to work with: the technicians Dave R. and Jason, and the folks who answered when I called. They came quickly and worked hard to deliver a resolution when a sewer pipe collapsed beneath my house. I would absolutely recommend their services.

Approximate cost of services:
$1,100.00
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Company Response

Thank you so much for taking time out of your busy day to write a review.
Hoerner truly appreciates our clients feedback. We are very pleased that you has a resolution and you will use Hoerner Again.

Nigel in Toronto
Nigel in Toronto
2 reviews Toronto, ON
10/10

Boiler maintenance, reconnecting radiators, and bathroom fixtures

Andrew and his team are highly professional, skilled plumbers and extremely well organized. The day before the work is to be done they send you an email reminder with a photo of the team member and their profile. They always show up on time and tell you up front how much the job will cost. We have had nothing but positive experiences with Hoerner Heating and Plumbing.

Approximate cost of services:
$3,000.00
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Company Response

What a lovely review.
The team really appreciates you creating a review online. The feedback is so important to ensure our 6 pledges are being met.
Thank you so much for your prompt review.

Maria in Toronto
Maria in Toronto
1 review Toronto, ON
10/10

Replacement of a fill valve

I called the company and they responded right away.
The technician arrived in time and was nice and courteous; did a fast and efficient job.
I will be calling them again, if the need be.

Approximate cost of services:
$236.00
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Company Response

Thank you so much for taking the time to write the review. So happy to hear that the technician arrived on time and was nice and courteous; did a fast and efficient job. We are always striving to meet our 6 pledges. Thanks so much for your business

Alan from Toronto
Alan from Toronto
3 reviews Toronto, ON
10/10

Excellent service from Hoerner!

Very pleased with the efficiency and thoroughness of Kyle, who has serviced our boiler furnace for the past couple of years, from annual maintenance/inspection to parts replacement, large and small. Always a first-class job.

Approximate cost of services:
$350.00
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Company Response

Thank you so much for your thorough feedback.
So lovely to hear that you received first class service.
thank you
Tracey

Deborah Dilworth in Toronto
Deborah Dilworth in Toronto
6 reviews Toronto, ON
10/10

Radiator Repair

Andrew and Joseph replaced the rusted pipe connected to my radiator which was leaking onto my floor.

They did quality work and were very professional. Nice guys too :-)

I would highly recommend their services.

Approximate cost of services:
$700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you so much for such a lovely review.
Thanks for taking time out of you busy day to do this.

Carly Thorne from Toronto
Carly Thorne from Toronto
5 reviews Toronto, ON
10/10

Fixing some leaking plumbing in our Restaurant

Hoerner was quick, timely, and efficient, coming well within their appointment window, and the job they quoted us actually came out to less than the original quoted amount! They were friendly and helpful, and also communicative about what work was completed. Would definitely recommend!

Approximate cost of services:
$550.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

So nice. Thank you so much for this review.
Cheers Tracey

Cathy
Cathy
2 reviews Toronto, ON
10/10

New boiler installation

Andrew Hoerner and his dedicated crew have just finished installing a new condensing boiler in my home, and I am very pleased with their work. Andrew recommended the new high-efficiency system when the old boiler failed to work, and he responded to all of my questions and concerns about it. This company has great expertise with boiler systems, and I really appreciate the care and skill involved in the installation.

Approximate cost of services:
$15,000.00
1 of 1 people found this review helpful.
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Company Response

Cathy- what a lovely review. Our company is always so pleased to receive such a lovely review. Thank you so much for taking time out of your very busy day to do this. We will make sure to share it with Andrew...he will be very pleased.
Cheers Tracey

Jonathan
Jonathan
6 reviews Toronto, ON
10/10

Leaking Water Service Pipe

I had my lead water service piping replaced by another plumbing company. Part of the piping (copper joint) started leaking the day after. The other company failed to return and fix the issue. After several weeks of leaking, I hired Hoerner to inspect and fix the issue. I was originally quoted a higher price during the inspection; the work ended up taking less time, and the plumber reduced the invoiced amount based on the actual time he spent. Great honesty. Would work with them again for any major plumbing repairs. This actually happened in Dec 2016 but I'm only writing this review now.

Approximate cost of services:
$300.00
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Company Response

Thank you so much for your review and your business. Thank your for taking time out of your busy schedule to review us. I will provide the feedback to the technician. Hoerner hopes to do business with you in the future.
Thanks so much Tracey

Martin W.
Martin W.
4 reviews Toronto, ON
10/10

Blocked Drain

We have had a tricky problem with our drain for a number of years due to tree roots I even purchased a 50 ft snake to clear it every 6 months The City has been out a number of times but could not find a problem. I called Hoerner Heating & Plumbing after reading the excellent ratings. From the first call with Angel at the office to the final call with Tracy to give my credit card payment I had professional, courteous, informed treatment. It was a 3 day tricky job and Dave and his staff were 100% professional. He kept me informed at all times and took his time to answer my many questions. It was a pleasure to deal with Dave and I have no hesitation in recommending him and Hoerner Heating & Plumbing.

Approximate cost of services:
$4,900.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Martin
That is such a great review. Hoerner is so lucky to have clients like you. Thank you so much for taking the time out of your busy day- to do a review.
Thanks so much
Tracey

Carson Jen from Toronto
Carson Jen from Toronto
4 reviews Toronto, ON
10/10

Furnace Inspection and Cleaning

I have known Andrew Hoerner since he was a young boy. I also knew his father who started the plumbing business and his uncle. Their professionalism, competence and German work ethic are all traits of the family. I would highly recommend Hoerner to anyone who values these factors in the contractors they use. It is also apparent that all the staff have been selected and trained to fit the same family mould.

Carson Jen

Approximate cost of services:
$500.00
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Company Response

Carson- What a great review. I will make sure to share it with Andrew. So neat that you knew Bert Hoerner. Bert Hoerner is not working here any longer but we can let him know that he was remembered - he will love that.
Thank you for the ongoing repeat business- we are so fortunate to have customers like you.
Tracey

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hoerner Heating & Plumbing

Hoerner Heating & Plumbing is a locally-owned and family-operated business specializing in Plumbing, Hydronic heating, Drains, and Heat pumps (Air conditioning).
Plumbing is your go to service provider for all your plumbing needs.
Our expert team understands the importance of plumbing, heating, air conditioning, and drains.
Our team is equipped with the knowledge to determine the best solution for your specific needs.
We are trained professionals that excel in installing and maintaining hydronic heating systems, drains, plumbing, and heat pumps(air conditioning) offering you optimal comfort and energy efficiency.
Understanding the importance of plumbing, hydronic heating, drains, and heat pumps (Air conditioning), we can provide expert knowledge on how the system works.
Count on us for top quality service in reliable hydronic heating that delivers exceptional warm-throughout your home.

We are a fully insured and licensed plumbing and heating company.

Hoerner Heating & Plumbing
At Hoerner, there is an operator on Duty 24/7, so you will always speak with a live customer service person to communicate any of your issues with frozen pipe repairs, sump pump repairs, toilet repairs, faucet repair, drain repair, and any other emergencies.
At Hoerner, the technician provides an upfront price option or options at your home before the work begins for work such as water heater install, heat pump/air conditioning install, drain install, and repipe install before they begin.
At Hoerner, our trucks are well-stocked with plumbing and heating parts, often we can do it all with just one service call for a boiler repairs, water heater repairs, and radiator repairs.
When Hoerner visits your home, we clean up after all our work like we were never there. Drain digs and Boiler installs require extensive clean up.

Why we value the work we perform.
Service and installation create a valuable role in increasing the value of the homes. The performance of all the equipment, and fixtures in the home creates a better quality of life.

CATEGORIES
Plumbing, Heating & Air Conditioning, and Drain Services
PRODUCTS
PLUMBING INSTALLATION Toilet Install Faucets Install Premium faucets install Tankless water heaters install. Sewage ejectors install Sump pump install Hydronic Heating Install WATER HEATER INSTALL Tankless water heater install Tank water heater install Heat pump water heater install HYDRONIC HEATING INSTALLS Install & service high-efficiency boilers for your home install Boiler install Radiant floor heating systems install Radiators Install. BOILER REPLACE OIL BOILERS DRAINS INSTALL New Drain pipes install Camera inspection drain install Mainline backwater Install Sink drain install FURNACES AIR CONDITIONERS HEAT PUMPS
SERVICES
PLUMBING REPAIR Toilet repair Faucet Repair Premium faucets repair Tankless water heaters repair Install Sewage ejectors Install sump pump. HYDRONIC HEATING Tankless Water Heater repair High-efficiency boiler repair Mid-efficiency Boiler repair Radiant floor heating repair. Radiator repair WATER HEATER REPAIR Tankless water heater repair tank water heater repair DRAIN REPAIR Clogged and blocked pipes and drains repair Camera inspection of drain repair Mainline backwater valves repair Sewage ejector repair Sump pump repair AIR CONDITIONER INSTALL & REPAIR FURNACE INSTALL & REPAIR HEAT PUMP INSTALL & REPAIR
BRANDS
BOILER NTI Boilers, Viessmann Boilers, Laars Boilers, Slant Fin Boilers, Weil McLain, Boiler Combi heating systems (condensing units) TANKLESS WATER HEATERS Navien and Rinnai WATER HEATER TANKS AO Smith, Bradford White, John Wood, Rheem, FAUCETS Moen faucets, Delta faucets, Kohler faucets, Grohe faucets, American Standard TOILETS Toto Toilet, American Standard toilet, PRODUCT Bio Clean-Drain liquid, Rydlyme Adey Mitsubishi Heat Pumps Mitsubishi Mini Splits Emergency Plumbing
STYLES
Hydronic Heating systems. Efficient. Professional. Old and New heating systems. Gas systems. Stelrads Emergency Service 24/7
SPECIALITIES
Tankless water heater install Radiant floor Install High efficiency boilers Install Bradford white combi core Replace Boiler combi units install Drain camera inspection Backwater water valve install and maintain. Building Trap Removal New water service Install Repipe house Install Sump pump install Heat pump/Air conditioning install Drain digs, Drain repairs,and Drain installs Radiator installs Basement Back ups Sump pump rebates Backwater valve rebates Heat pump rebates Emergency service 24/7 live customer service person answers the phone.
WEBSITE
https://www.hoerner.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
17
PAYMENT METHOD
Credit Card,Cheque,Cash
LICENSES
gasfitter,plumber
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.