Hoerner Heating & Plumbing

Faucet in the bathtub was dripping. Hoerner Plumbing sent someone out to look at it, assessed the problem, ordered the part, came back and installed it within a couple of days. It was a small nuisance of a job but Hoerner stayed on task, followed up to make sure the job was done properly and charged a reasonable rate. What more can you ask? Thank you Hoerner Plumbing!

I've now had the good people at Hoerner Heating and Plumbing to our home on two separate occasions in the last two months. Each time the folks at Hoerner delivered.

Would recommend to anyone, in particular those homeowners who don't have the inclination or the knowledge to do work themselves.

I had a very high water bill, and asked Hoerner to come investigate. The plumber (Dave) arrived at the beginning of the arrival period, and proceeded to diagnose and fix the problem. While he was here, he also cleared a kitchen drain, and fixed a leaky toilet.

He is also going to come back soon to replace the main shut off valve (city could not shut off water - not Hoerner's fault)

I was confident that he was doing quality work at a reasonable price.

My experience with Hoerner H & P was excellent. The plumber (Calvin) was able to do a camera inspection of my sewage drains very quickly without any problems. He was very personable and easy to get along with. He put in some extra effort inspecting my leaky toilet and went beyond expectations providing advice on the maintenance my heating system. I will definitely be contacting Hoerner again for their services.

For some reason, our house was built without the valve and considering this is an area with combined sewers, it is pretty much a necessity. Normally this would be done in the front lawn, but due to some issues, it had to be done under the basement floor. As per usual, Hoerner showed up on time, and did the work efficiently and cleaned up properly. No small task when digger holes under the cement floor. Sump pump installation went just as well.

Hoerner promptly replied to my email request for plumber. As it was not urgent, appointment scheduled for 3 days later. Plumber appeared on time and gave me an immediate estimate of cost. He was extremely pleasant, helpful and most importantly competent. I would definitely hire this company again.

Main shut off leaking, of course on a weekend. Hoerner's immediate response and quote was great. Diagnosis and problem solved within a few hours, due to water closure by city. Confirmation, quote and final bill via email. very professional. Great job ! Thank you Kyle

I've used Hoerner Heating and Plumbing for many years and always felt they did good work at a reasonable fee.. They now offer a Plumbing Membership program in which you pay a modest fee, and for the next five years, they will come and check all plumbing in the home to confirm that all is well. My basement is newly renovated and when Kyle come for the plumbing check-up, he found that my sump pump was never set up properly and showed me exactly why. Kyle then reconfigured the set up to allow the sump pump to work properly. I also have a sump pump back up and Kyle found that the battery only worked sporadically. Rather than charge me, he told me precisely what to buy and where to buy it. My experiences with Hoerner employees has always been positive — These are good people who are willing to help you solve your plumbing and heating problems rather than take you for every dime possible like so many other companies. I highly recommend them.

Very pleasant and efficient intake call andspeedy. Although I was not pleased after first visit (as first service call was not successful in fixing toilet problem) the response to my concerns by sending Kyle at no extra cost who addressed the issue, fixed it, explained all, and next step if still an issue (which there was none) saved the day for the company. I appreciated the candour in taking accountability for the company in the expression of apology & explanation.

From start to finish, this service call was the quintessential example of professionalism and customer service excellence. Calvin was friendly, and knowledgable - outlining costs upfront, explaining the methodology deployed, providing an assessment of my current heating system and offering helpful recommendations on optimizing future performance. The service call began with a general inspection and its outcome determined the level of cleaning/service required. All questions throughout were happily answered. I have used Hoerner previously for plumbing: they will now be my go to provider for future boiler servicing/maintenance as well as all HVAC and plumbing needs. Thank you!