Hoerner Heating & Plumbing

Plumbing
Toronto ON M4K 2R1
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Hoerner Heating & Plumbing
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93%

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Reviews for Hoerner Heating & Plumbing

Average customer rating:
9.8 10 (739 reviews)

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S in Toronto
S in Toronto
15 reviews Toronto, ON
10/10

Top Notch Plumbing/heating service

I am very pleased with the work done by Mike and Jason. They came within days of my phone inquiry and even sent a confirmation email with bio details. The previous company I called did not show up and did not call either. Our copper piping (manifold and boiler feeder) needed to be cut out and replaced. We also needed a new circulation pump. All of this work was done in half a day--including draining and filling over 15 rads. Total of 2,200--estimate provided before work was done by Mike on his handy ipad. I would definitely recommend Hoerner Heating/Plumbing.
One note: After the work was completed and service technicians left, I noticed that one of our rads was leaking water onto the carpet --so perhaps a reminder to check all rads might be a good idea. I did not know to do this, and just happened to be in my den and heard water dripping.

Approximate cost of services:
$2,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you so much for taking the time to write this review. Hoerner Heating & Plumbing has satisfaction guarantee. We will definitely come to fix any work Hoerner has completed that is not working properly. We look forward to helping you again in the future with any hydronic heating, drain or plumbing work. Regards, Tracey.

Sandra Flagler in Toronto
Sandra Flagler in Toronto
5 reviews Toronto, ON
10/10

Dripping Tap, New Sink & Vanity, New Toilet, Extend outdoor tap

Good communication with the company. Lots of confirmation ahead of appointment. Calvin and Jason showed up on time. Went straight to work. Made good suggestions to save me money. Explained their work. Whole experience was positive and I will use them again. Highly recommend. Fully licensed and experienced team.

Approximate cost of services:
$1,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Sandra thank you for your inclusive feedback. The technicians and the company strive everyday to meet our customers needs and hopefully make their day a be less stressful.
Thanks so much and when needed we hope we hear from you again.
Best Tracey

Babak in Toronto
Babak in Toronto
2 reviews Toronto, ON
10/10

Prompt Heating Repair

I have now had two issues with my water heating and home heating systems and both times reached out to Hoerner Heating and Pluming. They are prompt, informative, fair, and really know their craft. The second time, which was a few days ago when the weather had turned and we did not have heat in the house, Andrew himself kindly came over the same day and fixed our system. He also gave us some helpful tips on how to manage our system better so we don't continue to have issues with it. This is a model for how to build trust and loyalty. Highly recommend this company to anyone reading this.

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hoerner is so happy and pleased to receive your feedback. We are so fortunate to have such amazing clientele and are very grateful for such a lovely review.
We hope we can be of service to you in the future.

Ingrid Roesch from Toronto
Ingrid Roesch from Toronto
4 reviews Toronto, ON
10/10

Had a couple of repairs, toilet/sink and needed a consult on a floor heating system

I always use for Hoerner for any plumbing issue. Technicians are on time, do great work and are pleasant. Can't ask for more that that.
Would definitely recommend for any plumbing issues

Approximate cost of services:
$200.00
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Company Response

This is a lovely review.
Thanks so much for your continued loyalty. Hoerner is so fortunate to have such wonderful clients.

Sue from Toronto
Sue from Toronto
4 reviews Toronto, ON
10/10

Boiler Cleaning

We've used Hoerner since moving into our house 24 years ago. Over all these years they have consistently provided excellent service. In an emergency we've always had immediate help, and for routine or less urgent matters we know that we can rely on any member of the team to get the job done efficiently. Today Kyle came to clean the boiler, he's such a pleasant person to have working in the house, we have every confidence in his ability and know that the job's been done well. We have recommended the company to several friends, all of whom have been as delighted as we are!

Approximate cost of services:
$200.00
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Company Response

Thanks so much for your business
So exciting to receive such an awesome review.
We are so fortunate to have such amazing clients.

Jason Murray in Toronto
Jason Murray in Toronto
8 reviews Toronto, ON
10/10

Replacing My Hot Water Tank

As far as home ownership goes, surprise emergencies are never fun to deal with! Finding expert contractors to help you get through such situations certainly mitigates the frustration.

I woke up one morning to no hot water in my home. I thought I addressed the problem on my own, but the following day discovered the situation was worse than I thought. The hot water tank had to be replaced.

Since I have tenants, the problem had to be addressed right away. I called a number of HVAC companies for assistance, secretly hoping someone from Hoerner was available to stop by given the companies reviews. I called and members of their team were booked for the day; 15 minutes after getting off the phone with a Hoerner representative, someone from the company called back and said they could fit me as another party had to reschedule.

Within minutes of that phone call, Mike C. was at my doorstep. He assessed the situation and we agreed the tank needed to be replaced. I was worried it would take days before a new tank could be installed! Mike made a few phone calls and subsequent to his last conversation shared that a tank could be dropped off within an hour and the installation could happen same day!

I was impressed by Mike's expertise, as well as his dedication to getting the job done. I was able to step away to complete business calls, and when I returned to the basement saw that the old tank had been removed (already whisked away by members of his team) and the new one in place. Mike was friendly, articulated what was happening with true finesse, and made the whole ordeal feel quick and painless. He represented Hoerner well! Full endorsements and recommendations from me, and I will be using Mike C. and the Hoerner team again!

Approximate cost of services:
$3,800.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Jason, We are so happy to hear Mike and his team were able to install a hot water tank immediately. It is people like you that make our job enjoyable and a pleasure to help. Hoerner Heating & Plumbing has 24 hour 7 days a week service to help with these type of emergencies. We look forward to working with you again in the future for any plumbing or hydronic heating issues you may have. Thank you for taking the time to write this wonderful review. Regards, Tracey.

Frank Prest from Old Toronto
Frank Prest from Old Toronto
2 reviews Toronto, ON
10/10

Leaking radiator

Thank you for outstanding work and pricing. Mike and Mike that worked on our radiator and boiler today were the most pleasant hard working and professional trades people we have come around in a long time. All interactions with your company have been above expectations. Thanks again! Will definitely recommend your services and company!

Approximate cost of services:
$950.00
1 of 1 people found this review helpful.
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Company Response

Frank, Thank you for the kind words and we are happy to hear Hoerner Heating & Plumbing will be your go to hydronic heating and plumbing company from now on. We look forward to helping you again in the future. Regards, Tracey.

Brad
Brad
4 reviews Toronto, ON
10/10

Simple problem = simple solution

e-mail query replied to with a phone call in a matter of minutes. Jason came by not too shortly thereafter - AND this was not an emergency call. Just seems how they do business. Jason very professional and personable. I can now say that I have a plumber - never any need to look elsewhere.

Approximate cost of services:
$135.00
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Company Response

Hoerner really appreciates your review.
We love getting feedback from our clients. Thank you so much - have a great day

Private User
Private User
Private User reviews Toronto, ON
10/10

Plumbing repair

The service was great: quick and professional. I thought sending a picture of the service guy was a nice touch. The cost was reasonable, which I appreciated. I would recommend them.

Approximate cost of services:
$150.00
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Company Response

Thank you for taking the time to write this review. Hoerner Heating & Plumbing offers upfront pricing and a 2 hour arrival window. We look forward to helping you again in the future for any hydronic heating and plumbing needs.

greg in Toronto
greg in Toronto
5 reviews Toronto, ON
10/10

QUick plumbing assesment

Great experience, from initial call to site inspection. Way better than my experience with past plumbers or companies. Would recommend them to anyone and everyone. Thanks for the great service

Approximate cost of services:
$69.00
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Company Response

Thank you so much for a lovely review. We are so pleased you had a good experience.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hoerner Heating & Plumbing

Hoerner Heating & Plumbing is a locally-owned and family-operated business specializing in Plumbing, Hydronic heating, Drains, and Heat pumps (Air conditioning).
Plumbing is your go to service provider for all your plumbing needs.
Our expert team understands the importance of plumbing, heating, air conditioning, and drains.
Our team is equipped with the knowledge to determine the best solution for your specific needs.
We are trained professionals that excel in installing and maintaining hydronic heating systems, drains, plumbing, and heat pumps(air conditioning) offering you optimal comfort and energy efficiency.
Understanding the importance of plumbing, hydronic heating, drains, and heat pumps (Air conditioning), we can provide expert knowledge on how the system works.
Count on us for top quality service in reliable hydronic heating that delivers exceptional warm-throughout your home.

We are a fully insured and licensed plumbing and heating company.

Hoerner Heating & Plumbing
At Hoerner, there is an operator on Duty 24/7, so you will always speak with a live customer service person to communicate any of your issues with frozen pipe repairs, sump pump repairs, toilet repairs, faucet repair, drain repair, and any other emergencies.
At Hoerner, the technician provides an upfront price option or options at your home before the work begins for work such as water heater install, heat pump/air conditioning install, drain install, and repipe install before they begin.
At Hoerner, our trucks are well-stocked with plumbing and heating parts, often we can do it all with just one service call for a boiler repairs, water heater repairs, and radiator repairs.
When Hoerner visits your home, we clean up after all our work like we were never there. Drain digs and Boiler installs require extensive clean up.

Why we value the work we perform.
Service and installation create a valuable role in increasing the value of the homes. The performance of all the equipment, and fixtures in the home creates a better quality of life.

CATEGORIES
Plumbing, Heating & Air Conditioning, and Drain Services
PRODUCTS
PLUMBING INSTALLATION Toilet Install Faucets Install Premium faucets install Tankless water heaters install. Sewage ejectors install Sump pump install Hydronic Heating Install WATER HEATER INSTALL Tankless water heater install Tank water heater install Heat pump water heater install HYDRONIC HEATING INSTALLS Install & service high-efficiency boilers for your home install Boiler install Radiant floor heating systems install Radiators Install. BOILER REPLACE OIL BOILERS DRAINS INSTALL New Drain pipes install Camera inspection drain install Mainline backwater Install Sink drain install FURNACES AIR CONDITIONERS HEAT PUMPS
SERVICES
PLUMBING REPAIR Toilet repair Faucet Repair Premium faucets repair Tankless water heaters repair Install Sewage ejectors Install sump pump. HYDRONIC HEATING Tankless Water Heater repair High-efficiency boiler repair Mid-efficiency Boiler repair Radiant floor heating repair. Radiator repair WATER HEATER REPAIR Tankless water heater repair tank water heater repair DRAIN REPAIR Clogged and blocked pipes and drains repair Camera inspection of drain repair Mainline backwater valves repair Sewage ejector repair Sump pump repair AIR CONDITIONER INSTALL & REPAIR FURNACE INSTALL & REPAIR HEAT PUMP INSTALL & REPAIR
BRANDS
BOILER NTI Boilers, Viessmann Boilers, Laars Boilers, Slant Fin Boilers, Weil McLain, Boiler Combi heating systems (condensing units) TANKLESS WATER HEATERS Navien and Rinnai WATER HEATER TANKS AO Smith, Bradford White, John Wood, Rheem, FAUCETS Moen faucets, Delta faucets, Kohler faucets, Grohe faucets, American Standard TOILETS Toto Toilet, American Standard toilet, PRODUCT Bio Clean-Drain liquid, Rydlyme Adey Mitsubishi Heat Pumps Mitsubishi Mini Splits Emergency Plumbing
STYLES
Hydronic Heating systems. Efficient. Professional. Old and New heating systems. Gas systems. Stelrads Emergency Service 24/7
SPECIALITIES
Tankless water heater install Radiant floor Install High efficiency boilers Install Bradford white combi core Replace Boiler combi units install Drain camera inspection Backwater water valve install and maintain. Building Trap Removal New water service Install Repipe house Install Sump pump install Heat pump/Air conditioning install Drain digs, Drain repairs,and Drain installs Radiator installs Basement Back ups Sump pump rebates Backwater valve rebates Heat pump rebates Emergency service 24/7 live customer service person answers the phone.
WEBSITE
https://www.hoerner.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
17
PAYMENT METHOD
Credit Card,Cheque,Cash
LICENSES
gasfitter,plumber
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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